Sales Executive

Key ResponsibilitiesSales and Business Development

• Contact prospective customers through phone calls, email, social media, and other communication channels.
• Promote and explain the company’s products and services to potential customers.
• Identify customer needs and recommend appropriate products or solutions.
• Generate new sales leads through online research, referrals, inquiries, and existing databases.
• Follow up consistently with prospects and existing customers.
• Prepare quotations, proposals, order forms, and other sales-related documents.
• Negotiate pricing, terms, and other requirements within company-approved guidelines.
• Convert qualified leads into successful sales and meet or exceed monthly sales targets.
• Maintain an updated record of leads, prospects, customers, and sales activities.

Customer Service and Account Management

• Respond promptly and professionally to customer inquiries and requests.
• Provide accurate product information, pricing, availability, and promotional details.
• Build and maintain positive relationships with existing and prospective customers.
• Follow up on customer orders, payments, deliveries, and other concerns as needed.
• Coordinate with other departments to ensure smooth processing of customer orders.
• Address customer concerns and escalate issues to the appropriate department when necessary.

Sales Administration

• Prepare daily, weekly, and monthly sales reports.
• Update customer and sales information in the company’s CRM, database, or sales monitoring system.
• Monitor individual sales performance against assigned targets.
• Maintain complete and organized sales records and documentation.
• Assist in preparing sales forecasts and other reports required by management.
• Participate in sales meetings, training programs, and company activities.

Marketing and Lead Generation Support

• Assist in promoting company products through social media, email, messaging platforms, and other digital channels.
• Respond to inquiries generated through the company’s website and social media pages.
• Coordinate with the Marketing Team regarding promotions, campaigns, and lead-generation activities.
• Provide feedback on customer preferences, market trends, competitor activities, and common customer concerns.

Qualifications

• Bachelor's degree in Marketing, Business Administration, Management, Communications, or a related field is preferred.
• Sales experience is an advantage, but qualified fresh graduates may be considered.
• Excellent verbal and written communication skills.
• Strong negotiation, presentation, and customer service skills.
• Confident and professional when communicating with customers through phone, email, and online platforms.
• Customer-oriented, persuasive, and results-driven.
• Basic knowledge of Microsoft Office, Google Workspace, CRM systems, or sales software.
• Strong organizational skills and attention to detail.
• Able to work independently and as part of a team.
• Willing to work on-site and meet assigned sales targets.

Key Performance Indicators (KPIs)

• Achievement of monthly and quarterly sales targets
• Number of qualified leads generated
• Lead-to-customer conversion rate
• Number of customer calls and follow-ups
• Revenue generated
• Customer retention and repeat sales
• Accuracy and timeliness of sales reports
• Customer satisfaction
• Proper and timely updating of customer and sales records

Work Setup

Position: Sales Representative
Work Arrangement: Office-Based / On-Site
Employment Type: Full-Time
Reports To: Sales Supervisor / Sales Manager

Pay: Php25,000.00 per month

Work Location: In person