Sales Executive

Company Description Servall Automotive Pvt Ltd (SERVALL) is driven by passionate industry professionals committed to delivering best-in-class, multi-brand two-wheeler maintenance services. The company focuses on providing reliable, high-quality servicing that prioritizes customer needs and vehicle performance. SERVALL aims to be the preferred service provider in every market it enters by consistently raising standards of customer satisfaction. Team members are encouraged to contribute to service excellence and continuous improvement, helping the organization set new benchmarks in the two-wheeler service industry.

Role Description This is a full-time, on-site Sales Executive role based in the Bilimora Area. The Sales Executive will engage with customers to understand their two-wheeler service needs, present suitable service packages, and support them through the booking and service process. Daily responsibilities include identifying potential customers, following up on leads, explaining service offerings and pricing, and maintaining strong relationships with existing customers. The role also involves coordinating with service and operations teams to ensure customer commitments are met, tracking sales performance, and providing feedback on market trends and customer expectations. The Sales Executive is expected to meet sales targets while upholding SERVALL’s focus on customer-centric service and satisfaction.

Qualifications

• Demonstrated ability in customer relationship management, consultative selling, and basic negotiation skills.
• Strong communication and interpersonal skills, with the ability to explain service offerings clearly and handle customer queries professionally.
• Basic understanding of two-wheeler maintenance or automotive services, or willingness to quickly learn service-related concepts.
• Comfort with using phones, messaging apps, and basic computer tools to manage leads, bookings, and customer records.
• Proactive, target-oriented approach with the ability to work independently as well as collaborate with service and operations teams.
• Prior experience in field sales, retail sales, or service-oriented roles is an advantage.
• Minimum educational qualification: high school diploma; a bachelor’s degree in business, marketing, or a related field is preferred but not mandatory.
• Familiarity with the Greater Surat Area market and local language skills will be beneficial.