Sales Executive

About MIJA

MIJA is a contemporary fine jewellery brand specializing in lab-grown diamond jewellery. With a focus on sustainable luxury, refined craftsmanship, and modern designs, MIJA offers a premium jewellery shopping experience. We are seeking confident, customer-oriented sales professionals to represent our brand at Mumbai International Airport, Terminal 2 (T2).

Key Responsibilities

• Welcome customers and provide a premium, personalized shopping experience.
• Understand customer preferences and recommend suitable diamond jewellery from the collection.
• Drive individual and store sales by consistently achieving and exceeding sales targets.
• Develop strong product knowledge of lab-grown diamonds, jewellery craftsmanship, and brand collections.
• Manage billing, invoicing, and customer transactions efficiently and accurately.
• Maintain store presentation, product displays, stock organization, and visual merchandising standards.
• Build lasting customer relationships through effective clienteling, follow-ups, and after-sales service.
• Ensure compliance with airport security procedures, retail policies, and operational guidelines.
• Assist international customers and provide professional service to a diverse clientele.

Candidate Requirements

• Experience in diamond jewellery retail sales, including lab-grown or natural diamonds, or sales experience with premium and luxury brands.
• Excellent verbal communication and interpersonal skills, with strong English communication skills being mandatory.
• Fluency in English and Hindi; knowledge of additional languages will be an advantage.
• A confident, well-groomed, presentable personality with a customer-first approach.
• Demonstrated ability to achieve sales targets and deliver exceptional customer service.
• Experience handling international customers will be an added advantage.
• Flexibility to work rotational shifts in a 24x7 airport retail environment.
• Graduate in any discipline.

Technical and Behavioural Competencies

• Sales and Customer Relationship Management
• Customer Service and Clienteling
• Verbal Communication and Interpersonal Skills
• Personality, Grooming, and Professional Etiquette
• Product Knowledge and Consultative Selling
• Target Orientation and Customer Engagement

Pay: ₹30,000.00 - ₹65,000.00 per month

Work Location: In person