Sales Executive

The primary purpose of this position is to manage a portfolio of Key Account, plus other tasks that the Management believes are within the abilities of the Job holder that fit with the Company’s strategies as circumstances dictate.

Job Description:

Commercial

• Increase sales volume by acquiring new port pairs and CIF & FOB customers
• Develop business for special cargo i.e. reefer and out-of-gauge (OOG)
• Conduct regular meeting (virtual or physical) with the accounts stakeholders to understand the challenge/pain points; act to resolve or improve their concerns or issues
• [Based on the current management requirement] Conduct market research to develop growth and expansion
• Maximize to fulfil Contract and weekly Account plan. Lead in tender negotiation to derive best business output for ONE for each of the trade lanes involved.
• Understand ONE’s digitalization plan to increase digital adoption amongst shippers
• Monitor and manage long stay container

Customer Relationship Management (CRM) System

• Maintain accurate sales records, client interactions, contracts and proposals from initial contact to closed deals
• Monitor progress of each contact and identify potential business
• Track and monitor key metrics (KPI) e.g. Sales Activity, CVA Completion, MPR/QBR Execution, Customer Contact Completion, Duplicate Customer Groups, Ungroup Customer
• Analyze data to identify trends, compliance to rate guidelines and/or establish communication with other stakeholders.

Others:

Maintain accurate sales record activities, client interactions, contracts, proposals using Salesforce Customer Relationship Management tool, Microsoft Excel and PowerPoint.

Build and maintain strong relationships; consistently follow up with existing/potential clients, leads or prospects

Address customer issues, resolve disputes, think outside the box when providing solutions for customers

Uphold ONE Value, ONEMY mission statement, principals and ethics.

Skills / Requirements

• In-depth shipping knowledge
• Result and people oriented
• Excellent communication skills
• Good negotiation skills
• Good knowledge of modern technology

Perks and benefits

• Insurance (Medical)
• Outpatient clinical
• Dental / Optical
• Miscellaneous allowance
• Performance Bonus
• Trainings