Sales Executive (Freight Forwarding)

Responsibilities:

• Identify and develop new customers for sea freight, NVOCC, freight forwarding and logistics services.

• Generate new business through cold calling, customer visits, referrals, networking and market research.

• Maintain and develop strong relationships with existing customers and increase business volume.

• Understand customers’ shipping requirements and provide appropriate logistics/freight solutions.

• Prepare and submit quotations, negotiate rates and close deals.

• Coordinate with the Operations, Documentation, Customer Service and Finance teams to ensure smooth execution of shipments.

• Follow up on quotations and leads and convert prospects into active customers.

• Monitor competitors, market rates and industry trends.

• Achieve monthly and quarterly sales and revenue targets.

• Maintain accurate records of customers, prospects, quotations, follow-ups and sales activities.

• Regularly report sales performance, customer visits, new leads and business pipeline to management.

• Follow up on outstanding payments in coordination with the Finance team.

• Develop long-term relationships with key customers and identify opportunities for additional business.

• Participate in industry events, customer meetings and networking activities to expand the company’s business network.

Candidate Requirements:

• 2–5 years of relevant sales experience in freight forwarding, NVOCC, shipping, logistics or related industries.

• Strong knowledge of ocean freight, import/export and international logistics.

• Existing customer contacts/network in the freight forwarding or shipping industry will be highly preferred.

• Proven track record of achieving sales targets and generating new business.

• Good understanding of freight rates, quotations and commercial negotiations.

• Excellent communication, negotiation and presentation skills.

• Strong customer relationship management skills.

• Self-motivated, target-oriented and able to work independently.

• Good command of English.

• Willingness to travel for customer visits and business development.