Sales Executive-Horeca

Job Title: Executive/Sr. Executive/Assistant Manager-Horeca Sales

Nature of Job: Permanent

Previous Work Experience: 3-5 years

Location: Chennai/Bangalore/Hyderabad

Qualification: Graduate from any stream (Arts/Science/Commerce).

Reporting to: Regional Manager (Administrative) and Zonal Head (Functional)

Key Function Knowledge/Deliverables:

• Frontline sales achieving desired sales objective through direct Sales of hospitality products in the assigned territory.
• Manage and develop new customers, while maintaining existing sales within assigned customers and given sales territory.
• Professionally answer customer calls and emails regarding products, orders, inquires, problems/complaints, technical questions and offer general information for end users.
• As a front sales representative, you are a brand ambassador, and must be able to professionally represent the brand in all communications with customers.
• Utilize our CRM to manage customer interactions, ensuring transparent communication on customer issues with team members and reporting on daily and weekly activities.
• Solicit new or additional products when appropriate and offer customers options available to meet their needs. Facilitate cross sales for high value low volume verticals.
• Negotiation and finalization of order.
• Management of order to Cash flow (for collected orders) as per agreed timelines

Compensation: Commensurate with the experience and skill set.

Key Skills:

A) Essential:

• Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.
• Work collaboratively with internal departments including production, sales, accounting, shipping, warehousing, and logistics.
• To perform this job successfully, an individual requires a complete focus on customer service.
• Basic computer skills including Microsoft Outlook, Word and Excel.

B) Preferred:

• Presentation Skills
• Ability to multi task and perform duties in a fast-paced environment
• Excellent listening and problem-solving skills
• Ability to adapt to change and embrace new processes and technologies.
• Background in Foodservice or hospitality preferred.Role & responsibilities

Preferred candidate profile