Sales Executive (Insurance)

1. Job Summary

The Sales Executive (Insurance) is responsible for promoting and selling insurance products to individual and corporate customers. The role involves meeting prospective clients, conducting sales presentations, identifying customer protection needs, and building long-term customer relationships to achieve sales targets.

2. Key Responsibilities

• Identify and develop new business opportunities through outdoor sales activities, referrals, networking, and prospecting.
• Arrange appointments and meet prospective customers to introduce suitable insurance products.
• Explain insurance coverage, benefits, premiums, exclusions, and policy terms clearly to customers.
• Understand customers' financial needs and recommend appropriate insurance solutions.
• Promote life insurance, medical insurance, personal accident insurance, or other products offered by the company.
• Prepare insurance quotations and assist customers with application forms and required documentation.
• Follow up with prospective clients to convert enquiries into successful sales.
• Maintain relationships with existing policyholders and provide ongoing customer service.
• Assist customers with policy renewals and general policy enquiries.
• Achieve monthly sales targets and other performance indicators set by management.
• Maintain accurate customer records and submit regular sales activity reports.
• Participate in sales meetings, product training, and marketing campaigns.
• Ensure all sales activities comply with company procedures and applicable insurance regulations.

3. Job Requirements

• Minimum SPM qualification; a Diploma or Degree is an advantage.
• Experience in sales, insurance sales, banking, or financial services is preferred.
• Fresh graduates with good communication and sales skills are encouraged to apply.
• Strong interpersonal, presentation, and negotiation skills.
• Self-motivated, confident, and target-driven.
• Willing to meet customers outside the office and travel within the assigned territory.
• Possess a valid driving licence and own transport, if required.
• Able to communicate in Bahasa Malaysia and English; Mandarin or other local languages are an advantage.
• Willing to attend relevant training and obtain the required insurance qualifications or authorization, where applicable.

4. Key Performance Indicators (KPIs)

• Monthly insurance sales and premium targets.
• Number of new customers acquired.
• Number of customer appointments and presentations.
• Conversion rate from prospects to policy applications.
• Policy issuance and renewal performance.
• Customer retention and satisfaction.
• Accuracy of application documentation and compliance with sales procedures.

5. Salary and Benefits

• Sales commission and performance incentives.
• Training and career development opportunities.
• Opportunities for career advancement.