Sales Executive(Customs Brokerage)

We're Hiring: Sales Executive (Customs Brokerage)

Key Responsibilities

• Generate, qualify, and manage new business leads for customs brokerage, import/export clearance, freight forwarding, permit processing, and other logistics-related services.
• Build, develop, and maintain strong relationships with prospective and existing clients through regular communication, professional account management, and timely follow-ups.
• Prepare and present service quotations, proposals, and commercial offers based on client requirements.
• Coordinate client requirements, shipment information, and service details to ensure accurate and timely processing.
• Achieve monthly sales targets, including new client acquisition, revenue generation, closed deals, and other assigned Key Performance Indicators (KPIs).
• Work closely with the Operations, Customs, Logistics, and Compliance teams to ensure a smooth transition from sales to service execution.
• Maintain accurate and up-to-date records in the CRM system, including client profiles, quotations, follow-up schedules, sales activities, and pipeline status.
• Identify new business opportunities through networking, referrals, market research, and industry engagement.
• Monitor market trends, competitor activities, and customer requirements to recommend business growth strategies.
• Provide excellent customer service by responding promptly to inquiries and ensuring client satisfaction throughout the sales process.

Qualifications

• Bachelor's Degree in Business Administration, Customs Administration, Logistics, Supply Chain Management, Marketing, or any related field.
• Minimum of 1–2 years of sales experience, preferably in customs brokerage, freight forwarding, logistics, import/export, shipping, or other B2B service industries.
• Proven experience in business development, client acquisition, and account management is an advantage.
• Knowledge of customs clearance, import/export procedures, shipping documentation, permits, and logistics services is preferred.
• Excellent communication, negotiation, presentation, and relationship-building skills.
• Goal-oriented, self-motivated, and capable of working in a target-driven environment.
• Highly organized with strong time management and problem-solving abilities.
• Proficient in CRM systems, Microsoft Office applications, email, spreadsheets, and sales reporting tools.

We value our people and provide a competitive compensation and benefits package, including:

• Competitive Salary with Sales Incentives
• Performance-Based Commission
• HMO Coverage
• Free Accommodation
• Meal Allowance
• Transportation Allowance
• Government Mandated Benefits
• Monday to Friday Work Schedule
• Career Growth and Professional Development Opportunities
• Supportive and Collaborative Work Environment