Sales Export Executive

We are looking for an energetic and customer-focused Sales Support Executive / Sales Executive to manage enquiries, follow up leads and support sales closure.

Key Responsibilities:

• Handle customer enquiries received through calls, WhatsApp, website, social media and other lead sources.
• Understand customer requirements and recommend suitable products and solutions.
• Prepare quotations, product details, presentations and follow-up communications.
• Follow up consistently with prospective customers to convert enquiries into confirmed orders.
• Maintain accurate customer details, enquiry status, follow-up history and sales pipeline in the CRM.
• Coordinate with the production, stores, dispatch and accounts teams for order processing and timely delivery.
• Support customers with product information, samples, pricing, dispatch updates and post-sales coordination.
• Assist in payment follow-up and collection coordination, where required.
• Build and maintain good relationships with dealers, contractors, institutions and end customers.
• Achieve assigned sales targets and submit regular sales reports to management.

Candidate Profile:

• Strong communication, follow-up and customer-handling skills.
• Good working knowledge of WhatsApp, MS Excel and CRM software.
• Ability to prepare quotations and handle multiple enquiries efficiently.
• Experience in building materials, flooring, sports infrastructure or B2B sales will be an advantage.
• Self-motivated, target-oriented and willing to learn product details.