SW Retail Group
Sales Floor Associate
1 month ago
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Important information
Contract type:
Part time
Location:
Maple Heights, OH 44137, USA
Work mode:
Onsite
Published on:
17 September 2026
What they need
We’re looking for a friendly, dependable, and hardworking Floor Associate to help maintain the sales floor and provide excellent customer service. Floor Associates will also be cross-trained on the register and expected to serve as backup cashiers when needed.
Responsibilities:
- Greet customers and provide friendly, helpful customer service
- Assist customers with locating merchandise and answering questions
- Stock and replenish merchandise throughout the sales floor
- Keep merchandise neat, organized, and properly displayed
- Recover and straighten assigned areas throughout the shift
- Return misplaced merchandise to the correct departments
- Maintain clean and organized aisles, displays, and fitting areas
- Monitor the sales floor and communicate customer or merchandise concerns to management
- Assist with price checks and other customer needs
- Help move processed merchandise from the back room to the sales floor
- Crosstrain on the cash register and serve as a backup cashier when needed
- Accurately process cash, credit, and debit transactions when assigned to the register
- Support other departments and team members as needed
- Follow all company safety, customer service, and lossprevention procedures
What We’re Looking For:
- Friendly and customerservice focused
- Dependable and punctual
- Able to multitask and work in a fastpaced environment
- Willing to be crosstrained in different areas of the store
- Comfortable operating a cash register when needed
- Able to stand and walk for extended periods
- Able to bend, reach, lift, and move merchandise as required
- Previous retail or customer service experience is a plus, but not required
The ideal candidate is a team player who is flexible and willing to work wherever needed, whether that means assisting customers, stocking and recovering the sales floor, or jumping on a register during busy periods.
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