Sales Force Effectiveness Analyst

How will you CONTRIBUTE and GROW?

1. Data Stewardship & Integrity (Processing)

• Data Cleaning: Lead routine data cleaning initiatives for EAP countries to ensure high-quality inputs for Commercial tools and reporting.
• Access Governance: Support the SFE Mathods Manager & Commercial Data Specialist in managing data access governance and user permissioning for local entities.
• Issue Identification: Proactively spot potential data gaps or system errors before they impact end-users, developing interim solutions where necessary.

2. Performance Reporting & Monitoring (Activation)

• KPI Tracking: Automate and run regular reports to monitor Behaviour KPIs (touchpoints, pipeline health) and Performance KPIs (Churn, Price Impact, C2P).
• Tool Transition: Assist in the transition from legacy Excel-based tracking to Power BI dashboards.
• Performance Trends: Analyze and flag performance trends to the SFE Methods Manager to support strategic decision-making.

3. Local Country Support & Adoption (Change Management)

• Onboarding: Support the onboarding of new sales team members by providing training support to SFE Performance Coaches on commercial tools and best practices.
• User Support: Support the BPO and local entities regarding SFE tool enhancements and system updates.
• Documentation: Support SFE Methods Manager om maintain and update SFE playbooks, standard operating procedures (SOPs), and training resources to ensure regional harmonization.

4. Continuous Improvement & Agility

• Process Standardization: Collaborate with cross-functional groups to drive alignment and standardization of commercial processes.
• Innovation: Embrace new technologies (e.g., Gemini/AI) to enhance productivity in daily workflows and data analysis.

Are you a MATCH?

• 0–2 years of experience in a commercial, analytical, or IT support role. Prior exposure to CRM systems and/or PowerBI is a plus.
• Bachelor in Business, Engineering, Finance, IT or related field
• Specific Training or Certification: AL AI readiness (Statistics, Python, Git, Basic ML)
• GDO Power BI level 4 certification + PBI Premium ML Ops

**We thank you for your interest in Air Liquide. Interested applicants are encouraged to send a detailed resume, including reasons for leaving past employment. Please be informed that only shortlisted candidates will be notified.**