Sales Host

About the role

Peter Bowen Homes is seeking a Sales Host to join our team in Albury NSW. This is a casual position that plays a vital role in creating an exceptional first impression for potential homebuyers visiting our display homes and sales office. As a Sales Host, you will be the welcoming face of Peter Bowen Homes, responsible for greeting visitors, understanding their needs, and facilitating meaningful conversations about our residential offerings. This role is instrumental in converting enquiries into genuine leads and contributing to the success of our sales team.

What you'll be doing

• Meet and greet every visitor promptly and warmly as they enter the display home
• Manage flow at the door during busy periods so that no customer is left unattended
• Start genuine conversations, explain the PBH approach to home building, and answer general questions about displays and the building process
• Capture each visitor's key details and requirements (see "Details to Gather" below) into the CRM / sign-in system
• Qualify visitors (e.g. buying timeframe, land status, budget stage) and identify hot leads for immediate handover to a New Home Consultant
• Hand over engaged, qualified customers to an available sales person, with a clear briefing on what was discussed
• Where sales staff are all occupied, keep customers engaged and comfortable until a consultant becomes available
• Maintain the presentation, tidiness and welcoming atmosphere of the display home at all times
• Follow up on data quality — ensure captured details are accurate and complete for the sales team

What we're looking for

• Exceptional customer service skills with a genuine passion for helping people
• Strong communication abilities, both verbal and written, with the ability to actively listen and understand client needs
• A professional and presentable appearance with excellent interpersonal skills
• Ability to work flexibly on a casual basis on weekends
• Basic computer literacy and comfort using sales and CRM systems
• Enthusiastic, energetic personality with a positive attitude and strong work ethic
• Ability to remain calm and professional in a fast-paced environment
• Knowledge of the residential property market or the Albury region is beneficial

About us

For over 35+ years, we’ve been building homes right here on the border. We’ve watched generations of locals settle in, celebrate milestones, and make memories in the homes we’ve helped them create. When your home carries our name, it carries our promise. Every home is shaped by the knowledge, care, and accountability that comes from being part of this community

Apply now

If you are an enthusiastic, customer-focused individual ready to make a positive impression as the face of Peter Bowen Homes, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your relevant experience and why you would be an excellent fit for this role.