Sales Intern

We are seeking a proactive, highly agile Business Operations & Government Liaison Intern to serve as a vital operational link between our frontline field teams, local government offices, and corporate operations.

In this role, you will gain hands-on experience in public administration in practice, cross-border service execution, compliance auditing, and customer success quality control. Operating under a formalized authorization model, you will handle local government processes, sales documentation tracking, educational content creation, and compliance monitoring.

Key Responsibilities

1. Authorized Local Government Liaison & Process Mapping

• LGU Processing (via SPA): Safely carry client-authorized documentation to secure and process required Barangay Certificates and Mayor’s Certifications at local government offices.
• Administrative Flow Mapping: Document and standardize local government procedures, statutory schedules, notarization requirements, and processing timelines across provincial and municipal LGUs.
• Compliance & Financial Integrity: Strictly adhere to authorization guidelines. Interns do not handle or solicit cash from clients.

2. Sales Documentation Review & Tracking

• Intake Verification: Review application files submitted by sales representatives for complete biometric validity (signatures, thumbmarks) and document completeness.
• Digital Archiving & Defect Tracking: Encode case details into the internal tracking system, scan physical documents, flag missing requirements, and follow up on pending intake milestones.

3. Localized Marketing Content & Trust-Building

• Educational Content Creation: Help design clear infographics, FAQ guides, and video scripts tailored for senior citizens, returning Overseas Filipino Workers (OFWs), and their families.
• Core Value Communication: Create materials emphasizing legitimate corporate registrations, and direct government disbursements to build trust and eliminate fraud concerns.

4. Customer Success & Quality Assurance (QA Audits)

• Callback Audits: Perform structured telephone audit calls in Tagalog, English, or local dialects to assess client experience and ensure service transparency.

5. Administrative SOPs & Bilingual Localization

• SOP Standardization: Translate field liaison insights into standardized operational checklists and Standard Operating Procedures (SOPs) for provincial teams.
• Translation Support: Assist in reviewing, proofreading, and localizing internal manuals, training slides, and client forms across English, Tagalog, and Chinese (if applicable).

Qualifications & Requirements

• Education: Ongoing studies in Business Administration, Public Administration, Legal Management, Political Science, Communications, or any related field requiring OJT hours.
• Skills: Strong organizational skills, keen attention to detail, and professional phone etiquette.
• Language Proficiency: Fluent in Tagalog and English.
• Field Readiness: Willingness to conduct authorized, official visits to local government units (Barangay/City Halls) within assigned geographic coverage.
• Integrity & Ethics: High standard of personal integrity, compliance awareness, and reliability.

What We Offer

• Comprehensive exposure to real-world corporate operations, administrative law in practice, and customer success QA.
• Direct mentorship from senior operational leaders.
• Internship allowance
• Certificate of Internship Completion and potential full-time employment opportunities upon graduation.