Sales Management & Support

About the role

This role provides executive and strategic support to the Segment Head, combining administrative coordination with business analytics and financial operations management. You will orchestrate travel arrangements and logistics, handle confidential business and personnel matters with discretion, and prepare strategic reports for critical meetings. The position also involves synthesizing credit reports, managing expense processing, auditing staff claims, and directing daily office administrative functions including correspondence management and workforce tracking.

Key responsibilities

• Orchestrate comprehensive travel arrangements, itineraries, and logistics for the Segment Head
• Act as a trusted liaison for the Segment Head, handling highly sensitive business and personnel matters with absolute discretion
• Draft, consolidate, and prepare strategic ad-hoc reports and presentation materials for the Segment Head's use in critical Head Office meetings
• Synthesize and generate recurring and ad-hoc credit reports, ensuring data accuracy, including Marketing Pipeline, Annual Review Tracking, and Loan Stock Movement Reports
• Provide analytical support by compiling diverse data streams into actionable summaries to assist the Segment Head in business tracking
• Manage the end-to-end submission of all office expense payments, ensuring accurate financial record-keeping and timely processing
• Review, audit, and process all staff claims and prepare accurate summary reports to facilitate efficient review and sign-off by approving authorities
• Direct daily office administrative functions, including professional handling of incoming inquiries, routing calls, and managing inbound/outbound correspondence and couriers
• Monitor and maintain accurate records of staff attendance, proactively tracking annual leave, medical leave, and miscellaneous absences to ensure adequate team coverage

Skills & Experience We Are Looking For:

• Malaysian citizen.
• Bachelor's Degree in Economics, Accounting, Business, Finance or equivalent.
• 2 years and above experience in administrative role.
• Credit experience in banking with administration will be an advantage

For more job opportunities, please go to HLB Careers: https://hlb.wd3.myworkdayjobs.com/HLBCareers/

We appreciate your application and will be in touch with shortlisted candidates regarding next steps