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Sales Manager / 2IC

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Onsite

Sales Manager / 2IC

Harvey Norman

Sales Manager / 2IC

2 months ago

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Important information


Contract type:

Permanent

Location:

Melbourne VIC, Australia

Work mode:

Onsite

Published on:

9 September 2026

What they need


· Full Time Position
· Guaranteed base earnings + attractive commission
· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Melbourne QV Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:
· Have a passion for retail
· Be highly motivated and results driven person with outstanding customer service and communication skills
· Enjoy working in a team environment

What we require:
· Experience in (or ability to work in) a customer focused, successful retail business
· A high level of Electrical product knowledge to support customer queries
· Experience in retail management with an excellent sales track record
· Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
· Ability to service your customers while managing work tasks around their needs
· Going above and beyond to provide exceptional customer focused problem solving
· Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate
services
· Passion to exceed individual and store sales targets
· Flexibility across retail trading hours including weekends, public holidays and late-night trades

What we offer:
·  Generous staff discounts
·  Attractive commission based structures
·  Fantastic incentive based promotions
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

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