Sales Manager

Sales – Frontline Sales (FLS) – Industrial Sales

Experience: 2–15 Years
Qualification: Graduate (Any) / Preferably in Sales, Marketing, Business Administration, Real Estate Management, or Engineering
Department: Sales – Industrial Sales

Job Purpose

To generate and convert leads into sales for industrial plots, industrial parks, warehouses, and other industrial real estate projects by engaging with customers, understanding their business requirements, conducting site visits, and guiding clients through the complete sales process. The Frontline Sales (FLS) Executive plays a key role in achieving sales targets while delivering an exceptional customer experience.

Key Responsibilities

1. Lead Generation & Client Engagement

• Generate leads through enquiries, referrals, channel partners, industrial associations, exhibitions, digital campaigns, walk-ins, and third-party platforms.
• Engage with prospective industrial buyers, investors, MSMEs, manufacturers, and corporate clients to understand their business requirements.
• Recommend suitable industrial properties based on customer requirements and investment objectives.
• Qualify leads and ensure timely follow-ups to maximize sales conversions.

2. Customer Consultation & Sales Conversion

• Provide detailed information on industrial projects, including location advantages, infrastructure, approvals, pricing, plot sizes, payment plans, and investment benefits.
• Conduct effective site visits and project presentations while addressing customer queries and business requirements.
• Handle customer objections professionally and negotiate commercial terms within company guidelines.
• Convert qualified prospects into confirmed customers by ensuring a seamless buying experience.

3. Collaboration with Teams

• Collaborate with the Sales Team Leader, Regional Head, Marketing, CRM, Legal, and Finance teams to ensure smooth sales execution.
• Share customer feedback, competitor insights, and market trends to support business strategies.
• Coordinate with internal stakeholders to resolve customer concerns and facilitate timely project closures.

4. Sales Target Achievement

• Meet and exceed monthly, quarterly, and annual sales targets assigned by the Sales Manager and Zonal Head.
• Maintain a healthy enquiry-to-booking and site visit-to-booking conversion ratio.
• Track personal sales performance and continuously improve productivity through effective customer engagement and follow-up.

5. Client Relationship Management

• Build and maintain strong relationships with prospective and existing industrial customers.
• Ensure continuous follow-up throughout the customer buying journey and provide timely updates.
• Coordinate with the CRM team to ensure smooth booking, documentation, onboarding, and post-sale support.
• Encourage repeat business and referrals by delivering excellent customer service.

6. Sales Reporting & Documentation

• Maintain accurate records of enquiries, meetings, follow-ups, bookings, and customer interactions in the CRM system.
• Submit daily, weekly, and monthly sales reports, including pipeline status and conversion reports.
• Ensure timely completion of booking forms, agreements, KYC documents, payment receipts, and other sales documentation.