Sales Manager

Alamo Drafthouse Cinema

St. Louis, MO - City Foundry

ALAMO DRAFTHOUSE CINEMA

The Alamo Drafthouse is the premier dine-in cinema experience where movie-lovers

and food enthusiasts unite. We pride ourselves on delivering an unforgettable blend of

from-scratch dining with exceptional entertainment, making us the top choice in town for

private and corporate events

JOB DESCRIPTION:

We are looking for a dynamic and results driven Sales Manager who wants to join a

team of highly motivated, passionate individuals in a fast-paced, full-service food and

beverage cinema environment. In this role, you will drive revenue growth by selling and

managing private events, corporate meetings, and special experiences in our venue.

Your expertise in outbound sales, relationship building, event planning will be essential

in exceeding client expectations and achieving sales goals.

Must have previous experience in outbound sales with a track-record of high-volume

sales activities and lead-generation. Must be a self-starter and be driven by a passion

for extending the Alamo brand into the community at large to drive event opportunities.

The Sales Manager position must uphold the company’s core values to DO THE RIGHT

THING, BOLDLY GO, GIVE A SH!T, and FOSTER COMMUNITY while delivering on our

Mission Statement at all times and ensuring our high standards of quality and service to

the staff and patrons.

Sales Manager will work closely with other departments inside of our venue to

implement company initiatives on a regular basis and will be an essential member of the

management team.

A successful Sales Manager will have a strong interest in movies, people, and delivering

an exceptional guest experience. They will have an outgoing, enthusiastic, and

energetic style with a strong desire to be deeply involved in the local community. Having

Alamo Drafthouse Cinema P.O. Box 161658 Austin, TX 78716

a strength in organization and communication skills is a must for this position to

effectively engage other members of the team in supportive and directive roles.

A successful Sales Manager will manage any potential stressful situations with

employees, guests, and vendors through your positive actions and commitment to

excellence. They will value constructive feedback to improve and understand that as a

company we are only as strong as our people.

OUR MISSION

Ensures that ALL GUESTS have an AWESOME EXPERIENCE and are EXCITED to

come back.

OUR VISION

To be the BEST DAMN CINEMA that HAS EVER or WILL EVER exist.

OUR CORE VALUES

Do the Right Thing

We strive to be a force for good and stand up for our beliefs in our company, our

industry, and the World.

Foster Community

We apply our values inside and outside of our four walls, creating neighborhood

theaters that are deeply tied to the local community.

Give a Sh!t

We take pride in our work because we know it makes all the difference to our guests

and teammates.

Boldly Go

Like the crew of a certain Starship, we seek out new experiences and pursue innovation

in all our work.

Alamo Drafthouse Cinema P.O. Box 161658 Austin, TX 78716

REPORTS TO: General Manager

LOCATION: Alamo Drafthouse St Louis, MO

SALARY / GRADE LEVEL: Base Salary plus Commission / Exempt

DUTIES / RESPONSIBILITIES:

Venue Rental and Client Relations

• Ensure that ALL GUESTS have an AWESOME EXPERIENCE, and are EXCITED

to come back

• Generate leads through effective marketing (in coordination with the Director of

Communications) and sales outreach to local groups, businesses, universities,

non-profits, schools, etc.

• Build and maintain relationships with corporate clients, event planners, and

community partners

• Collaborate with clients to understand their vision and requirements ensuring

seamless planning and execution of each event

• Provide all customers with information and quotes for venue rentals within 24

hours of receiving event details and subsequently finalize contracts for venue

rentals to meet sales goals.

• Respond to inbound venue rental leads within eight (8) hours of receipt Monday

thru Friday

• Communicate all aspects of pre-event scheduling, staffing, and on-site event

execution to venue staff

• Coordinate scheduling of client site visits and tech checks as needed
• Support on-site during events
• Drive client loyalty through a strong retention program that includes surveys and

client appreciation after all events with long term follow through

• Address any concerns with clients during and at conclusion of the event
• Share feedback and address areas of concern with venue staff and other

management to consistently improve events and guest experiences.

• Organize outreach event at least twice annually with former and prospective

clients

Community Involvement

• Support non-profits by providing clear plans and process to help support raising

awareness and monetary donations through Alamo Drafthouse fundraising

events

• Track and report all donations to Management
• Coordinate with Director of Communication in order to maximize charitable tie-ins

to public Alamo Drafthouse events as needed

• Gather information about new philanthropic and community partnership

opportunities that match corporate priorities

Reporting and Database Management

• Work with the Alamo Corporate Sales Director to create a month-to-month sales

action plan, submits monthly sales reports and quarterly department reports

Alamo Drafthouse Cinema P.O. Box 161658 Austin, TX 78716

• Prepare contracts, proposals, and post-event evaluations to ensure client

retention

• Coordinate with the General Manager on staffing, proper charging, gratuity

disbursement, scheduling, and payroll for the staff who work events

• Utilize Tripleseat CRM software for event and contact management and maintain

files accurately for marketing and outreach purposes

Marketing

• Implement marketing plans in coordination with the Director of Communication,

including email, print, web campaigns and reports feedback on effectiveness of

campaigns

• Represent the brand at networking events, trade shows, and community

engagements

• Ensure that activities, events, and communications are consistent with Alamo

Drafthouse brand and practices

Staff Management and Communication

• Proactively maintain a strong positive relationship with the venue management

team

• Weekly meet with venue Managers, Leads, Projection, and Kitchen Managers to

confirm all private event details for the coming week and consolidate details for

ease of execution through TripleSeat and written communication

• Collaborate with General Manager and management team on training of staff for

events

• Provide availability for staff and management during events and guest

engagements to troubleshoot and provide support when needed

• Participate in brand-wide department training and planning

QUALIFICATIONS:

• Two years outbound sales work history with a proven track record of meeting or

exceeding structured sales goals and delivering growth, preferably in hospitality,

events, or entertainment

• Strong understanding of event planning, logistics, and operations in a food and

beverage environment.

• Excellent communication, negotiation, and interpersonal skills
• Detail-oriented and organized, with the ability to manage multiple projects

simultaneously

• Ability to provide excellent guest experience working with and though all

departments in a food & beverage operation

• Professional appearance and demeanor
• Proficiency in CRM tools and Microsoft Office and Google Suites
• Flexible schedule and understanding that 40-50 hours per week is the norm, but

can be more depending upon time of the year and scheduling of events

• Ability to travel for scheduled training

Alamo Drafthouse Cinema P.O. Box 161658 Austin, TX 78716

WHAT WE OFFER:

• A collaborative and massively fun work environment where your creativity is

valued

• Competitive Salary that is commensurate with experience, job market and

geographic location

• Performance based incentives
• Comprehensive health benefits
• Paid vacation and sick time off
• Additional Alamo benefits specific to position
• Oh yeah - FREE MOVIES!!

WORKING CONDITIONS:

Work is performed in and outside the venue, which may or may not have stairs. The

noise level in the work environment is usually moderate. The work may involve

standing, bending, stooping, twisting, climbing and some lifting to no more than 50 lbs.

HAZARDS:

Only those present in a normal theater venue setting; no known significant hazards.