Concentrix
Sales Manager
Skills
3 months ago
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Important information
Contract type:
Permanent
Location:
Ho Chi Minh City, Vietnam
Work mode:
Hybrid
Published on:
9 August 2026
What they need
Job Title Sales Manager
Job Description As a Sales Manager, you will advance your leadership career by guiding a dedicated sales team to new levels of
success. You will be responsible for driving team performance across moderately complex accounts, focusing on
customer success motions (onboarding, adoption, health checks) and revenue retention (renewals, upsells, and
expansion). In this role, you will act as a key front-line leader, taking greater ownership of your team's professional
development through targeted coaching, training, and continuous performance evaluation. You will begin to engage
more directly with clients on tactical components, working closely with the Sales Director to develop strategic
relationships and resolve external roadblocks. If you are a proven sales professional ready to deepen your management
skills and drive significant results, this role offers the perfect opportunity for growth.
- Lead, develop, and motivate your team to meet and exceed weekly, monthly, and quarterly performance targets. Provide accurate sales forecasting and ensure all data in the CRM system is consistently up-to-date and correct.
- Conduct weekly performance reviews and coaching sessions with all team members to drive their professional development.
- Monitor and drive team productivity, removing internal roadblocks and working with the Sales Director to resolve external obstacles. Lead your team to effectively influence the buying and renewal process, driving greater client satisfaction. Analyze performance data and market trends to develop and implement strategic sales plays for your team.
- Stay current on all client products and market trends, ensuring your team is informed and prepared. Manage client relationships, communicating quarterly objectives and working closely with contacts on reporting and forecasting. Act as a point of escalation for the client, working with the Sales Director to ensure timely and effective resolutions.
- Partner with internal teams and external stakeholders to optimize sales processes and ensure a superior customer experience. Develop and deliver effective coaching and training programs for the ongoing development of your team. Coordinate and manage team incentives and SPIFs (Sales Performance Incentive Fund).
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