Sales Manager

JOB TITLE: Sales Manager
JOB LOCATION: Hybrid

REPORTS TO: Sales Location Manager
FLSA STATUS: Exempt

Sales Managers develop relationships and acquire new business to grow the company’s sales and profits. They represent Hansen Auction Group in the market, driving profitability and growth while delivering the best on-site and off-site auction experience and keeping the company’s vision and values at the forefront.

QUALIFICATIONS

• High school diploma or equivalent

• Previous sales experience required

• Leadership skills experience required

• Valid driver’s license required. Position includes operation of company vehicles; applicants must meet company driving and insurance eligibility requirements.

PRIMARY DUTIES

Revenue Growth & Business Development

• Collaborate with the Sales Location Manager and Sales Operations Manager to develop strategic action plans, set measurable objectives, and increase revenue to maximize location profitability.

• Identify and pursue new business opportunities, including off-site auctions and incoming sales leads.

• Conduct research and analysis in partnership with the Marketing Manager to support cold-calling efforts and identify potential auction opportunities.

• Attend trade shows, auctioneer conferences, and industry events to generate leads, expand professional networks, and enhance sales expertise.

Client & Seller Relations

• Build and maintain strong relationships with current and prospective sellers through regular in-person meetings and phone communication.

• Meet with potential sellers to evaluate off-site auction opportunities and determine company fit.

• Clearly communicate company services, cataloging expectations, seller commissions, and online auction processes.

• Assist the Office Manager in gathering seller information and facilitating contract preparation and execution.

• Respond to seller and customer inquiries before, during, and after auction closings.

• Travel locally and regionally to seller locations, off-site auctions, and industry events as required.

Auction Oversight & Operations

• Monitor on-site and off-site auction operations to ensure team members follow proper cataloging procedures, seller recommendations, and company policies.

• Ensure accuracy and completeness of lot descriptions before items are published online (e.g., vehicle titles, VIN numbers, make/model, operational status).

• Capture and submit photographs of high-value items for marketing and promotional purposes.

• Assist with cataloging, open houses, and pick-up operations as needed.

Compliance & Safety

• Ensure team members follow company safety procedures and operate in a safe and efficient manner.

• Maintain compliance with applicable state and federal regulations governing auction and sales activities.

• Promptly report safety incidents, near-misses, and workplace hazards to leadership.

Additional Responsibilities

• Address customer concerns related to auctions and facilitate timely resolutions to maintain a positive customer experience.

• Leverage AI-assisted tools to identify items, generate accurate descriptions, and validate make, model, year, and condition where applicable.

• Other duties as required and assigned

SKILLS

• High attention to detail

• Ability to solve any problems that occur quickly

• Strong communication skills

• Ability to follow directions

• Critical thinking

• Customer service

• Time management

• Proficient with modern technology and AI-assisted tools (image recognition, asset identification, automated cataloging) to accurately identify, describe, and value assets

• Multi-tasking

• Relationship building

• Negotiation

PHYSICAL ENVIRONMENT

• Regularly outdoors in all weather conditions

• Regular walking, standing, stooping, crouching, and climbing for extended periods

• Must be able to lift 30+ pounds

• Work near moving mechanical parts, loud noise, explosives, and hazardous materials