Sales Manager

Job Title :- Sales Manager Job Summary :- The Sales Manager is responsible for driving business growth by developing sales strategies, generating new business opportunities, and building strong client relationships. The role oversees the complete sales cycle—from lead generation to project handover—while working closely with the Design, Marketing, and Project Management teams to ensure exceptional customer experience and achieve revenue targets.

Key Responsibilities :-

• Sales Strategy & Business Development
• Develop and execute sales strategies to achieve business objectives and revenue targets.
• Identify new business opportunities through networking, referrals, digital marketing, and industry events.
• Conduct market research to identify trends, customer needs, and competitor activities.
• Prepare sales forecasts and monitor target achievement.
• Client Relationship Management
• Generate and qualify new leads to build a strong sales pipeline.
• Meet prospective clients to understand their requirements, budget, and project scope.
• Prepare customized proposals, quotations, and service presentations.
• Conduct client presentations showcasing the company's portfolio and capabilities.
• Build long-term client relationships to encourage repeat business and referrals.
• Ensure timely follow-up and resolution of client queries throughout the sales process.
• Sales Team Management
• Lead, mentor, and manage the sales team to achieve individual and team targets.
• Set sales KPIs and monitor team performance.
• Conduct regular performance reviews and provide coaching.
• Train team members on products, sales processes, and industry best practices.
• Collaborate with the Design team to align client expectations with project deliverables.
• Sales Operations & Project Coordination
• Coordinate with Project Management and Design teams to ensure a smooth transition from sales to execution.
• Oversee preparation of proposals, contracts, and sales documentation.
• Negotiate pricing, commercial terms, and contracts with clients.
• Ensure timely client onboarding and completion of all required documentation.
• Marketing & Brand Development
• Work closely with the Marketing team to promote the company's services and brand.
• Participate in networking events, exhibitions, and industry forums.
• Support digital marketing initiatives and social media engagement.
• Contribute to the development of brochures, presentations, case studies, and promotional materials.
• Sales Performance & Reporting
• Monitor sales performance against targets and prepare periodic reports.
• Track lead conversion rates, sales pipeline, and customer acquisition metrics.
• Analyze sales data and market trends to improve sales strategies.
• Maintain accurate records using CRM and reporting tools.
• Customer Experience & Process Improvement
• Collect and analyze customer feedback to improve the sales experience.
• Address customer concerns promptly and professionally.
• Continuously improve sales processes to enhance efficiency and conversion rates.
• Promote a customer-centric approach across the sales team.

Experience :-

• 5–8 years of experience in Sales, Business Development, or Client Relationship Management within the Interior Design, Architecture, Real Estate, or Construction industry.
• Proven experience in achieving sales targets and managing high-value client relationships.

Required Skills :-

• Sales & Business Development
• Client Relationship Management
• Team Leadership
• Negotiation & Closing Skills
• Strategic Planning
• Communication & Presentation
• Market Research & Lead Generation
• CRM & Sales Reporting
• Problem-Solving & Decision-Making
• Coordination & Stakeholder Management

Personal Attributes :-

• Target-driven and result-oriented.
• Strong leadership and interpersonal skills.
• Excellent communication and presentation abilities.
• Customer-focused with strong relationship-building skills.
• Self-motivated, proactive, and organized.
• Commercially aware with strong negotiation capabilities.
• Adaptable and able to perform in a fast-paced environment.