Sales Manager

BSD PROJECTS PVT. LTD.
JD SALES MANAGER
Industry: Real Estate / Property Development
Experience Required: 4 to 8 Years (Any Industry)
Position: Sales Manager
Department: Sales
Location: Transport Nagar, Lucknow

JOB PURPOSE
The Sales Manager will be responsible for driving sales, managing and developing the sales team, generating business opportunities, maintaining strong client relationships, and achieving assigned sales and organizations targets.
The ideal candidate should have 4 to 8 years of sales experience in any industry, excellent communication and negotiation skills, strong leadership ability, and a proven ability to build trust and long-term relationships with clients/customers. Experience in real estate will be preferred but is not mandatory.
KEY RESPONSIBILITIES
Sales & Business Development

• Develop and implement effective sales strategies to increase revenue.
• Identify new business opportunities and potential customer segments.
• Generate sales through direct sales, references, networking, and other sources.
• Maintain a healthy sales pipeline and ensure regular follow-up with prospective clients.
• Convert leads into site visits, negotiations, bookings, and successful closures.
• Monitor market conditions, customer preferences, and competitor activities.

Real Estate Sales

• Understand the company's projects, plots, properties, pricing, payment plans, location advantages, and documentation.
• Explain project details, investment benefits, specifications, pricing, and terms clearly to customers.
• Coordinate and participate in customer site visits.
• Handle customer queries and objections professionally.
• Negotiate with customers within the company's approved commercial guidelines.
• Ensure smooth coordination from initial enquiry to booking and closure.
• Maintain professional relationships with existing and prospective property buyers.

Client Relationship & Trust Building

• Establish strong professional relationships with customers.
• Build trust and credibility through transparent and ethical communication.
• Understand customer requirements, budgets, expectations, and investment objectives.
• Provide accurate information and avoid making false or unauthorized commitments.
• Maintain regular communication with clients throughout the sales process.
• Handle customer complaints and concerns promptly and professionally.
• Develop long-term customer relationships to generate repeat business and referrals.

Communication & Negotiation

• Communicate confidently and professionally with clients, seniors, team members, and other stakeholders.
• Conduct effective presentations and property/project briefings.
• Negotiate effectively while protecting the company's commercial interests.
• Possess strong listening and convincing abilities.
• Handle difficult customers and objections calmly and professionally.
• Maintain excellent verbal and written communication.

Lead Management & Follow-Up

• Monitor all leads received through online, offline, marketing, referral, and other channels.
• Ensure timely follow-up with every qualified lead.
• Track lead status, customer requirements, site visits, negotiations, and closures.
• Ensure that no genuine lead remains unattended.
• Maintain accurate sales records and customer information.
• Review lead conversion ratios and identify opportunities for improvement.

Coordination With Other Departments

• Coordinate with Marketing Team for lead generation and promotional campaigns.
• Coordinate with CRM/Customer Support teams for customer requirements and follow-ups.
• Coordinate with Legal and Documentation teams for agreements and property-related documentation.
• Coordinate with Accounts/Finance regarding payments and outstanding amounts.
• Coordinate with Project/Site teams to ensure customers receive correct project information.

REQUIRED SKILLS & COMPETENCIES
Essential

• 4 to 8 years of sales experience in any industry.
• Excellent verbal and written communication skills.
• Strong leadership ability.
• Excellent negotiation and convincing skills.
• Strong customer relationship management skills.
• Ability to build trust and confidence with clients/customers.
• Target-oriented and result-driven approach.
• Strong follow-up and closing skills.
• Good presentation and interpersonal skills.
• Ability to handle pressure.
• Professional attitude and strong work discipline.
• Problem-solving and decision-making ability.

Preferred

• Previous experience in Any Industry can be considerable but experience in real estate, property, banking, automobile, insurance, finance, retail, telecom would be preferred..
• Experience in handling a core sales.
• Experience in high-value product/service sales.
• Existing customer/networking base will be an advantage.
• Knowledge of the local property market will be an advantage.

PERSONAL QUALITIES
The candidate must demonstrate:

• Strong convincing quality
• Perfect/professional communication skills
• High confidence and positive personality
• Honest and transparent approach
• Ability to build customer trust
• Strong interpersonal skills
• Patience and active listening
• Professional appearance and behaviour
• Ownership and accountability
• Ability to motivate others
• Strong business sense
• Commitment to achieving targets
• Ability to maintain confidentiality and company reputation

KEY PERFORMANCE INDICATORS (KPIs)
Performance will primarily be evaluated on:

• Achievement of monthly/quarterly sales
• Number and quality of qualified leads generated
• Lead-to-site-visit conversion
• Site-visit-to-booking conversion
• Booking and revenue value
• Customer follow-up efficiency
• Sales achievement
• Individual team productivity
• Customer satisfaction and retention
• Referral and repeat business
• Collection/payment follow-up
• Accuracy and timeliness of sales reporting

Contact Details: Phone no. 8467903049