Sales Manager

• Ensure the KIA showroom is professionally presented at all times.
• Ensure vehicles are clean, properly displayed and ready for customer viewing.
• Organise and manage sales activities during roadshows, exhibitions and promotional events.

Prepare Sales Advisors for roadshow and event activities.

• Develop action plans to achieve KIA vehicle sales targets.

• Monitor sales pipeline, booking, registration and delivery progress.

• Develop strategies to improve showroom conversion and closing rates.

• Prepare regular sales performance reports for Dealer Principal / Management.

• Forecast future sales performance based on leads, bookings, market demand and inventory.

• Monitor daily, weekly and monthly sales performance against targets.

• Lead, motivate and manage the KIA Sales Advisor team.

• Set clear individual KPIs and sales expectations.

• Monitor individual Sales Advisor activity, including calls, appointments, follow-ups, test drives and closing.

• Coach Sales Advisors on prospecting, negotiation, objection handling and closing techniques.

• Ensure Sales Advisors can confidently conduct professional vehicle presentations and demonstrations.

• Keep the team updated on new models, facelifts, promotions, campaigns and product changes.

• Take corrective action when individual Sales Advisors are consistently underperforming.

• Ensure all walk-in, telephone, online, social media and campaign leads are properly recorded.

• Monitor lead response time and follow-up performance.

• Work closely with the Marketing Department to improve lead generation and conversion.

Requirements:

• Minimum 3–5 years of experience in automotive sales.

• At least 2 years in a Sales Supervisor / Assistant Sales Manager / Sales Manager / Team Leader position.

• Experience in a franchised automotive dealership is strongly preferred.

• Minimum Diploma in Business Administration, Marketing, Automotive Management or related field.

• Strong negotiation and closing skills.

• Confident presentation skills.

• Customer-oriented and professional personality.

• Strong coaching and mentoring ability, able to manage underperforming employees professionally.

• Good conflict-resolution skills.