Sales Manager

About the role

The Sales Manager is responsible for developing and implementing sales strategies and plans across all sales channels including retail stores, online, social commerce, e-commerce, and partner channels in alignment with company objectives and business direction.

Key responsibilities

• Develop sales strategies and plans across retail, online, social commerce, e-commerce and partner channels aligned with company goals
• Set monthly, quarterly and annual sales targets and create plans to achieve sales goals and KPIs
• Manage and monitor sales team performance, define KPIs, sales targets and performance metrics for each channel and team
• Analyze sales data, product performance, growth rates, conversion rates, average basket size and customer insights to plan and adjust sales strategies
• Plan and execute sales promotion activities with the Marketing department to drive sales, increase traffic and conversion across channels
• Manage sales channels and improve efficiency of each channel, including identifying opportunities to expand into new sales channels
• Develop and enhance sales team capabilities across retail and other channels to meet company service standards
• Build team motivation and develop sales team through incentive systems, sales coaching, training and performance management
• Manage relationships with key accounts, department stores, business partners and allies to retain customer base and create new business opportunities
• Negotiate commercial terms, sales areas, fees and business agreements with partners and allies according to company policy

About you

• Bachelor's degree or higher in Marketing, Business Administration, Management or related field
• Minimum 5 years of experience in Sales, Retail Sales, Sales Management or related business
• Minimum 3 years of team management experience
• Understanding of Retail Operations, Sales Management, Customer Journey and Omnichannel
• Sales skills, negotiation skills and closing skills
• Ability to analyze sales data and use insights to plan and increase sales
• Ability to develop sales strategy, sales forecast and sales targets
• Team management, coaching and performance management skills
• Negotiation and key account relationship building skills
• Understanding of social commerce, e-commerce and online sales channels