Sales Manager

Ready to turn showroom traffic into happy owners? If you enjoy hands-on leadership, working with us at PESAT CTM SDN BHD means joining a local Proton dealership focused on clear customer experience and reliable aftersales for the Kuantan community.

You will build and scale a high-performing showroom sales engine, leading and coaching the sales team to reach monthly and annual vehicle targets. You will coordinate closely with marketing and operations, maintain PROTON sales process standards, and ensure each customer leaves confident in their purchase.

Your Growth & Impact

• Position yourself as a showroom leader managing targets, with visible impact on monthly and annual vehicle sales.
• Elevate your coaching skills through regular mentoring, performance reviews, and on-floor guidance.
• Expand your cross-functional experience by turning campaigns into bookings and smooth deliveries with marketing and operations.
• Cultivate a customer-first reputation by keeping PROTON sales standards consistent at every touchpoint.

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Job Requirements

Responsibilities

Sales & Targets

• Own monthly and annual vehicle sales targets. Plan and adjust tactics to meet and consistently push past those goals.
• Drive enquiries to registrations. Create and execute sales strategies that increase showroom visits, bookings and registrations.
• Monitor daily performance. Track leads, conversion rates, test drives, bookings, deliveries and individual KPIs and surface trends to management.

Team Leadership

• Coach and develop your team. Run regular coaching, target-setting and performance reviews so Sales Advisors take ownership of their results.
• Build a accountable sales culture. Motivate the team with clear expectations, on-floor coaching and recognition of good performance.

Operations & Customer Experience

• Uphold PROTON sales standards. Ensure every customer touchpoint follows the prescribed process for a consistent experience.
• Collaborate with Marketing and operations. Coordinate roadshows, campaigns and showroom readiness to ensure smooth lead handover and delivery processes.

Requirements

Qualifications & Experience

• Education: Diploma or Degree in Business, Marketing, Sales or related field.
• Experience: Minimum 3 to 5 years of automotive sales experience with a proven track record of meeting or exceeding targets.
• Dealership leadership preferred: Prior leadership experience within an automotive dealership is preferred.
• Languages: Proficiency in English and Bahasa Malaysia is required; Mandarin is an advantage.

Hard Skills & Knowledge

• Sales skills: Strong negotiation and customer-facing communication abilities.
• Coaching ability: Demonstrated skill in coaching sales staff to improve conversions and close rates.
• Reporting tools: Comfortable with daily KPI tracking, basic Excel and common CRM or sales reporting tools.

Soft Skills & Qualities

• Customer focus: You put the customer experience at the centre of decisions and handovers.
• Organised and accountable: You keep the team on track with clear follow-up and good time management.
• Communicative leader: You give clear direction, feedback and support to help others grow.