Sales Manager

KEY RESPONSIBILITIES

• Manage and oversee the daily operations of the Lucena store hub to ensure smooth and efficient business activities.
• Lead, mentor, train, and supervise store employees to maximize productivity and overall team performance.
• Create and execute sales strategies designed to meet revenue targets and increase profitability.
• Uphold excellent customer service standards and ensure a positive customer experience.
• Monitor inventory, stock movement, and replenishment needs to maintain optimal stock levels.
• Ensure proper execution of visual merchandising guidelines and maintain an organized, presentable store environment.
• Prepare and submit regular sales reports, operational updates, and performance evaluations.
• Build and sustain positive relationships with key customers and clients.
• Coordinate closely with suppliers, logistics providers, and internal departments to support efficient operations.
• Ensure compliance with company policies, procedures, and established operational standards.
• Handle customer complaints and concerns professionally, ensuring timely and effective resolution.
• Assist in planning and implementing promotional programs, sales initiatives, and marketing activities.
• Monitor store expenses, manage the allocated budget, and identify opportunities to control operational costs.

JOB QUALIFICATIONS

• Bachelor’s degree in Business Administration, Marketing, or a related discipline.
• 3–5 years of relevant experience in retail, sales, or store management.
• At least 2 years of experience in a supervisory or managerial capacity.
• Background in construction, hardware, engineering, or related industries is an advantage.
• Proven track record of achieving sales goals and meeting key performance indicators (KPIs).
• Strong leadership, team-building, coaching, and people management skills.
• Solid understanding of inventory management, stock control, and store operations.
• Excellent communication, decision-making, organizational, and problem-solving abilities.
• Must have a valid driver’s license and be willing to conduct fieldwork as needed.