Sales Manager

KEY RESPONSIBILITIES

• Supervise, motivate, and develop store staff to achieve strong individual and team performance.
• Establish sales plans and initiatives to meet targets and improve store profitability.
• Deliver excellent customer service and promptly address customer needs and concerns.
• Oversee inventory accuracy, stock availability, product movement, and replenishment.
• Maintain proper store organization, product displays, and visual merchandising standards.
• Prepare sales reports, operational summaries, and performance reviews for management.
• Cultivate lasting relationships with customers, clients, suppliers, and business partners.
• Work with logistics and internal departments to ensure timely and efficient operations.
• Enforce company policies, procedures, safety guidelines, and operational standards.
• Resolve customer complaints professionally and implement appropriate solutions.
• Participate in promotional activities, marketing programs, and sales campaigns.
• Monitor operating expenses, control costs, and ensure responsible use of the store budget.

JOB QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Management, or a related field.
• 3–5 years of experience in retail, sales, or store operations.
• At least 2 years of supervisory or managerial experience.
• Industry experience in construction, hardware, engineering, or similar sectors is preferred.
• Proven success in meeting sales goals and performance targets.
• Strong leadership, communication, coaching, and team management skills.
• Familiarity with inventory systems, stock control, and retail operations.
• Excellent analytical, decision-making, and problem-solving abilities.
• Valid driver’s license and willingness to travel or perform fieldwork when necessary.