Sales Manager

F2 Fintech is looking for a Sales Manager – Unsecured Loans to drive business growth across unsecured lending products, including Personal Loans, Business Loans, and Professional Loans.

The candidate will be responsible for managing sales activities, developing new business opportunities, guiding customers through the complete loan journey, achieving monthly disbursement targets, and leading the sales team towards consistent performance.

Key Responsibilities

1. Sales & Business Development
   Drive sales and business growth for Personal Loans, Business Loans, and Professional Loans offered through F2 Fintech's banking and NBFC partners.
   Develop strong product knowledge and stay updated on product eligibility, pricing, documentation, and policies.
   Identify and generate new business opportunities through tele-calling, digital leads, referrals, self-sourcing, and other channels.
   Build and maintain a strong pipeline of prospective customers.
   Drive lead generation, application login, approval, and disbursement to achieve assigned targets.
   Develop and maintain relationships with customers and referral partners.

2. Customer Acquisition & Sales Conversion
   Understand customer financial requirements and conduct needs-based financial profiling.
   Recommend suitable unsecured loan products based on customer eligibility and requirements.
   Explain product features, eligibility criteria, documentation, pricing, and applicable terms to customers.
   Guide customers throughout the loan application process, from initial inquiry to final disbursement.
   Maintain regular follow-ups to maximize conversion and reduce lead drop-offs.

3. Team Management & Leadership
   Lead, manage, and motivate the sales team to achieve individual and team targets.
   Allocate leads and responsibilities effectively among team members.
   Monitor daily sales activities, calls, follow-ups, applications, approvals, and disbursements.
   Conduct regular team reviews and provide coaching to improve productivity and conversion.
   Identify performance gaps and implement corrective action plans.
   Support team members in resolving customer and process-related issues.

4. Loan Processing & Coordination
   Coordinate with Credit, Operations, Risk, and other internal teams to ensure smooth and timely processing of loan applications.
   Ensure complete and accurate documentation before submission.
   Track applications from login through approval and disbursement.
   Follow up on pending cases and resolve process-related issues to minimize TAT.
   Ensure adherence to internal processes, partner policies, and compliance requirements.

5. CRM & Sales Reporting
   Maintain accurate and updated records of leads, customer interactions, applications, approvals, and disbursements in the CRM.
   Monitor the team's sales funnel and conversion ratios.
   Prepare and submit daily, weekly, and monthly sales reports.

Track key performance indicators including:
Lead Generation
Application Login
Approval
Disbursement
Conversion Ratio
TAT
Revenue / Business Value

6. Target Achievement
   Achieve assigned weekly, monthly, and quarterly sales and disbursement targets.
   Set clear targets and activity benchmarks for team members.
   Ensure consistent lead generation and pipeline development.
   Analyze sales performance and take timely action to improve results.

7. Customer Relationship Management
   Build long-term relationships with customers and referral sources.
   Ensure a professional and transparent sales process.
   Handle customer queries and coordinate for timely resolution.
   Maintain high standards of customer service throughout the loan journey.

8. Training & Product Knowledge
   Participate in and conduct regular product and process training.
   Keep the team updated on changes in loan products, eligibility criteria, partner policies, and processes.
   Share market insights and competitor information with management.
   Ensure the team follows ethical sales practices and company guidelines.

Pay: ₹410,000.00 - ₹610,000.00 per year

Benefits:

• Provident Fund

Work Location: In person