SALES MANAGER

Store Manager / Sales Manager

We Offer

• Unlimited incentive scheme for high performers
• Direct hiring with probationary employment status
• Competitive salary package
• Government-mandated benefits
• Free company uniform

Qualifications

• Bachelor's degree in Interior Design, Ceramic Engineering, Marketing, Commerce, Business Administration, or any related field.
• Proven experience as a Sales Manager, Branch Manager, or Store Manager.
• Confident, professional, and presentable.
• Strong leadership and people management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Willing to work at FC FLOOR CENTER – Lingayen Pangasinan Branch.

Job Summary

The Store Manager/Sales Manager is responsible for overseeing the daily operations of the retail store to ensure efficient business operations, achieve sales and profitability targets, and deliver excellent customer service. The role includes managing store personnel, overseeing inventory, driving sales growth, ensuring compliance with company policies and procedures, and maintaining a safe and organized store environment.

Duties and Responsibilities

Branch Manager / Sales Manager

Key Responsibilities

The Store Manager/Sales Manager is responsible for overseeing the daily operations of the retail store to ensure smooth and efficient operations, achieve sales targets, and deliver excellent customer service. The role includes staff management, inventory control, sales and revenue generation, and ensuring compliance with company policies and applicable regulations.

Sales Management

• Set and achieve sales targets and profitability goals.
• Develop and implement sales strategies to increase foot traffic, drive revenue, and improve customer satisfaction.

Customer Service

• Ensure exceptional customer service.
• Address customer inquiries, concerns, and complaints promptly and professionally.

Cash and Financial Monitoring

• Monitor daily sales, petty cash, and ensure that all bills are paid on time by the Cashier.
• Ensure that only the Branch Manager and the Cashier/Roving Cashier have access to the vault. When either is absent, the other must be available to maintain proper security and access control.

Staff Management

• Train, develop, and motivate staff to build a highly skilled and productive team.
• Create and manage employee work schedules.
• Assign duties and supervise staff to ensure efficient store operations.

Inventory and Store Operations

• Monitor and manage inventory levels to maintain adequate stock while minimizing stock shortages and overstocking.
• Maintain a clean, organized, and visually appealing store environment.
• Coordinate with the Visual Merchandising team to create attractive, brand-compliant displays.
• Implement security and loss prevention measures to reduce theft, fraud, and inventory losses.

Communication and Leadership

• Communicate effectively with staff, customers, other departments, and upper management.
• Lead, coach, and inspire the team to achieve sales goals and maintain a positive work environment.
• Resolve operational issues and customer concerns in a timely and professional manne