SALES MANAGER

Job Summary

The Sales Manager is responsible for driving business growth by identifying new sales opportunities, developing strong customer relationships, and achieving revenue targets. The role involves selling logistics solutions, including freight forwarding, transportation, warehousing, customs clearance, and supply chain services, while ensuring high levels of customer satisfaction.

Key Responsibilities

• Develop and implement sales strategies to achieve company revenue and growth objectives.
• Identify, approach, and secure new business opportunities in target markets.
• Build and maintain strong relationships with existing and prospective clients.
• Promote the company's logistics services, including domestic and international transportation, freight forwarding, warehousing, customs brokerage, and supply chain solutions.
• Prepare and present proposals, quotations, and service agreements.
• Negotiate pricing, contracts, and service terms with customers.
• Monitor market trends, competitor activities, and customer requirements.
• Coordinate with operations and customer service teams to ensure smooth service delivery.
• Achieve monthly, quarterly, and annual sales targets.
• Maintain accurate sales forecasts, customer records, and pipeline reports using CRM systems.
• Attend industry events, trade exhibitions, and networking activities to generate business opportunities.
• Resolve customer concerns promptly to maintain long-term business relationships.
• Prepare regular sales reports and present performance updates to management.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Logistics, Supply Chain Management, or a related field.
• Minimum of 5–8 years of sales experience, preferably in the logistics, freight forwarding, transportation, or supply chain industry.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of logistics operations and supply chain solutions.

Skills & Competencies

• Excellent communication and presentation skills.
• Strong negotiation and closing abilities.
• Customer-focused with excellent relationship management skills.
• Strategic thinking and business development capability.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in CRM software and Microsoft Office applications.
• Strong leadership and team management skills.
• Ability to travel as required for client meetings and business development.

Key Performance Indicators (KPIs)

• Achievement of monthly and annual sales targets.
• Number of new customers acquired.
• Customer retention rate.
• Revenue growth.
• Gross profit margin.
• Sales pipeline value and conversion rate.
• Customer satisfaction and service quality.
• Timely submission of sales reports and forecasts.

Working Conditions

• Full-time position.
• Office-based with frequent client visits and business travel.
• May require attendance at industry events, exhibitions, and networking functions.

Compensation

• Competitive base salary.
• Sales commission and performance-based incentives.
• Transportation and communication allowance (where applicable).
• Annual performance bonus.
• Medical insurance and other company benefits.

Career Progression

A successful Sales Manager may advance to roles such as:

• Senior Sales Manager
• Regional Sales Manager
• Business Development Manager
• Commercial Manager
• Sales Director
• General Manager (Commercial)

Pay: From RO500.000 per month

Work Location: In person