Sales Manager

Mandurah Ford is seeking an experienced and driven New Vehicle Sales Manager to lead our new vehicle sales team.

This is a hands-on leadership opportunity for a proven automotive sales professional who can motivate a team, drive performance and deliver an exceptional customer experience. Reporting to the Dealer Principal, you will oversee the department’s daily operations while ensuring sales targets, manufacturer KPIs and internal budgets are consistently achieved.

The Role

Your key responsibilities will include:

• Leading, coaching and motivating the New Vehicle Sales team
• Conducting daily sales meetings and one-on-one lead management sessions
• Holding the team accountable to established sales processes and follow-up standards
• Organizing regular sales and product training
• Setting and reviewing monthly and quarterly sales objectives
• Monitoring sales performance, customer satisfaction results and manufacturer KPIs
• Supporting the team with negotiations, deal closing and vehicle deliveries
• Ensuring all deal packs are completed accurately and meet company and manufacturer requirements
• Working closely with the pre-delivery team to coordinate vehicle deliveries
• Managing stock levels in line with customer demand, sales performance and manufacturer expectations
• Developing strategies to improve customer satisfaction and sales performance
• Handling customer concerns professionally and maintaining strong client relationships
• Contributing to dealership marketing, advertising and promotional activities
• Developing and regularly reviewing the department’s business plan
• Promoting Mandurah Ford and representing the dealership professionally

About You

To succeed in this role, you will ideally have:

• Previous experience managing or leading an automotive sales team
• A proven record of achieving sales targets and manufacturer KPIs
• Strong leadership, coaching and performance-management skills
• Excellent negotiation and deal-closing capabilities
• Sound commercial awareness and experience managing departmental budgets
• Strong organizational, reporting and stock-management skills
• A genuine commitment to delivering an exceptional customer experience
• Excellent communication and relationship-building abilities
• Confidence using dealership management and lead-tracking systems
• A current driver’s license and relevant WA motor vehicle sales license

What We Offer

• A senior leadership opportunity with an established Ford dealership
• The opportunity to lead and develop a dedicated new vehicle sales team
• A supportive and performance-focused dealership environment
• Ongoing professional development and management training
• An attractive remuneration package aligned with experience and performance
• Career opportunities within a growing automotive group

If you are an experienced automotive sales leader ready to take ownership of a New Vehicle Sales Department and drive its continued success, we would like to hear from you.

Apply now by submitting your resume and a brief cover letter.

Subject to a Satisfactory National Police Certificate