Sales Manager

Position Overview

The Foot Solutions Store Manager is responsible for leading daily store operations, managing and developing a high-performing team, and ensuring every customer receives an exceptional, personalized experience. This role oversees sales performance, inventory management, staff scheduling, and adherence to Foot Solutions’ customer-centric standards. The Store Manager plays a key role in driving revenue, building client relationships, and maintaining the store’s professional reputation in the community.

Key ResponsibilitiesCustomer Experience & Sales

• Deliver a premium customer experience through personalized service, professional foot assessments, and product expertise.
• Lead by example on the sales floor, ensuring consistent use of the Foot Solutions fitting and consultation process.
• Meet and exceed monthly sales goals, KPIs, and conversion targets.
• Resolve customer concerns professionally and quickly.

Leadership & Team Development

• Recruit, train, coach, and retain a knowledgeable and friendly staff.
• Conduct regular performance reviews and provide ongoing feedback.
• Set daily sales goals and motivate team members to achieve them.
• Create and maintain a positive, professional, and collaborative work environment.

Operations & Store Management

• Oversee daily opening and closing procedures.
• Maintain store cleanliness, organization, and adherence to brand presentation standards.
• Manage inventory, including receiving, stock rotation, shrink control, and ordering.
• Schedule staff effectively to meet business needs and control labor costs.
• Ensure compliance with Foot Solutions policies, procedures, and operating standards.

Marketing & Community Engagement

• Build local relationships with healthcare providers, referral partners, and community groups.
• Support and participate in local marketing initiatives and events.
• Promote Foot Solutions’ unique value proposition through education and outreach.

Qualifications

• 2–4 years of retail management experience; specialty retail or footwear experience preferred.
• Strong people leadership and team development skills.
• Excellent communication, customer service, and sales skills.
• Able to analyze business metrics and make data-driven decisions.
• Comfortable performing basic foot assessments (training provided).
• Proficient with POS systems and general computer applications.

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 30 lbs when handling inventory or products.
• Comfort kneeling or bending during customer foot evaluations (training provided).

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Work Location: In person