Sales Manager

About the role

Leading the Sales Team, you'll be responsible for providing excellent customer service, supervising employees and managing the daily operations of the bakery. We're open 7 days a week, offering a variety of shifts between 5am and 7pm, including weekends and public holidays.

Key responsibilities

• Lead by example to deliver fast, friendly customer service while motivating and supporting the Sales Team.
• Manage the day-to-day operations of the store, including opening and closing procedures.
• Prepare and serve high-quality food, beverages, and coffee while maintaining Banjo's quality standards.
• Train, coach, and supervise Sales Team members to ensure exceptional customer service and operational excellence.
• Maintain merchandising standards throughout the store.
• Follow Banjo's established Work Health and Safety (WHS) practices to ensure a safe working environment for yourself, your team, and customers.

About you

• Confidence, with a positive attitude
• Experience in providing customer service
• Reliability, with good organisation and communication skills
• Experience managing and supporting a team
• A team player, who loves a challenge
• Willingness to grow with us

Benefits

• 25% staff discounts on products
• Growth and development opportunities into leadership, baking and more
• A supportive work environment
• Flexible hours to support your work life balance

About us

Banjo's was founded in 1984, with our first store opening in Launceston, Tasmania. Since then, we've successfully opened over 50 stores across Australia! While we are well known for our delicious pies, pastries and coffee, we also love to give back to the community where we can through sponsorships and donations.