Sales Manager

Sales Manager – John S. Knight Center

Summary
The Sales Manager is responsible for generating new business, managing sales opportunities, maintaining existing business, and converting qualified leads into booked events while delivering exceptional client service. Promotes the John S. Knight Center as a viable convention facility to local, regional, and national organizations.

Essential Functions

· Cultivates productive relationships with clients, community partners, and referral sources to generate new business opportunities

· Demonstrates a commitment to creating exceptional client experiences through attentive service, responsiveness, and a hospitality-first approach throughout the sales and planning process

· Maintains exceptional accuracy and organization while managing multiple events, proposals, contracts, timelines, and client expectations from inquiry through event completion in a timely manner

· Demonstrates a results-oriented mindset with the ability to identify opportunities (through site visits, sales calls, community engagement, and social media), close business, maximize revenue, and achieve established sales goals

· Attends trade shows as scheduled to solicit potential clients for the John S. Knight Center

· Provides guidance and onsite during all events

· Follow industry trends to identify new opportunities for potential sales

· Communicates effectively with clients, vendors, team members, and leadership through clear verbal, written, and presentation skills

Core Competencies

· Client Relationship Management and Hospitality Excellence

· Strategic Problem Solving and Decision Making

· Professional Communication

· Attention to Detail and Operational Execution

· Drive Sales and Revenue Generation

· Time Management & Priority Management

· Relationship Building and Networking

· Emotional Intelligence & Client Care

· Event Industry Knowledge

· Technology and Systems Proficiency (CaterEase, CRM, Microsoft Office Suite, and other sales and reporting tools)

Supervisory Responsibility
This position has no supervisory responsibilities.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Evening and weekend work will be required as job duties demand.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $52,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Willingness to travel:

• 25% (Preferred)

Work Location: In person