Sales Manager

Role Description The Sales Manager role at San Clemente Palace Venice is a full-time, on-site position based in Venice. The Sales Manager is responsible for developing and executing sales plans to drive revenue across key markets and segments, with a particular focus on leisure, corporate, and group business. Daily activities include identifying and pursuing new business opportunities, managing existing client relationships, preparing proposals and contracts, and coordinating site inspections and client visits. The role works closely with revenue management, marketing, and operations teams to optimize pricing, create attractive packages, and ensure seamless delivery of guest experiences that align with client expectations. The Sales Manager will also track performance metrics, prepare regular sales reports, represent the property at trade fairs and industry events, and support the Director of Sales in forecasting and strategic planning.

Qualifications

• Strong background in hotel or luxury hospitality sales, including experience managing corporate, leisure, and group accounts.
• Demonstrated ability in business development, pipeline management, and contract negotiation with travel agencies, tour operators, and corporate clients.
• Proficiency in CRM and hotel sales systems, as well as basic revenue management and forecasting skills.
• Excellent communication, presentation, and relationship-building skills, with the ability to collaborate effectively across departments.
• Solid organizational and time-management skills, with the capacity to handle multiple priorities and meet deadlines.
• Fluency in English and Italian; additional European languages are an advantage.
• Understanding of the Venice and wider European luxury travel market, including key distribution channels and trends.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
• Ability to work on-site in Venice and to travel for client meetings, trade shows, and industry events as required.
• A customer-centric mindset, high ethical standards, and a commitment to fostering an inclusive and respectful workplace.
• Knowledge in Opera Cloud.