Sales Manager

Key Responsibilities and Job Tasks

1.     Sales Strategy and Revenue Growth

• Develop and implement sales strategies to achieve monthly and annual revenue targets.
• Identify new business opportunities to increase ticket sales, visitor numbers, and overall revenue.
• Monitor sales performance and prepare regular sales reports for management.

2.     Travel Agent and Corporate Partnerships

• Build and maintain strong relationships with travel agents, tour operators, hotels, corporate clients, and online travel agencies (OTAs).
• Identify and establish new partnerships to expand market reach and increase visitor arrivals.
• Review sales agreements, pricing arrangements, and promotional packages to improve sales performance.

3.  Market Development and Promotion

• Develop sales campaigns, promotional packages, and strategic initiatives to attract domestic and international visitors.
• Conduct market research and competitor analysis to identify opportunities for business growth.
• Work closely with the Marketing Team to support digital campaigns, social media promotions, and other sales activities.

4.     Sales Team Management

• Lead, supervise, and motivate the sales team to achieve individual and departmental targets.
• Establish sales KPIs, monitor performance, and provide coaching to team members.
• Ensure effective coordination between Sales, Operations, Finance, and other relevant departments.

5.     Reporting and Performance Monitoring

• Prepare monthly sales forecasts, sales performance reports, and business development updates.
• Monitor sales revenue, conversion rates, booking trends, and the effectiveness of promotional activities.
• Recommend corrective actions and improvement plans to achieve the company’s business objectives.

Candidate Requirements

• Diploma or Degree in Sales, Marketing, Business Administration, Tourism Management, or a related field.
• Minimum 3–5 years of relevant sales experience, preferably in tourism, hospitality, attractions, or travel-related industries.
• Proven track record in achieving sales targets and developing business partnerships.
• Strong leadership, negotiation, communication, and presentation skills.
• Good knowledge of the travel and tourism industry, including travel agents and OTAs.
• Proactive, target-driven, and willing to work in Langkawi.