Sales Manager

About Us

Red Ruby Financial is a growing financial services company specialising in life insurance, critical illness cover and income protection.

We're looking for an experienced, ambitious and results-driven Sales Manager to lead our outbound telesales and lead generation team.

This is an exciting opportunity for a proven sales leader who thrives in a fast-paced environment, knows how to build successful teams and is passionate about driving performance.

The Role

You'll take full ownership of our outbound lead generation team, ensuring the team is consistently performing, developing and achieving its targets.

Your responsibilities will include:

• Team Leadership: Manage, motivate and develop our outbound telesales team to consistently exceed targets.
• Recruitment: Lead the recruitment, interviewing, selection and onboarding of new lead generators.
• Training & Coaching: Deliver regular sales training, objection-handling sessions, call reviews and one-to-one coaching.
• Performance Management: Set and monitor KPIs, track conversion rates and take action to improve individual and team performance.
• Sales Floor Motivation: Build a competitive, energetic and positive sales culture that drives results.
• Call Quality: Monitor calls, provide feedback and ensure high standards of communication and compliance.
• Process Improvement: Continuously improve sales scripts, techniques and lead generation processes.
• Reporting: Provide regular performance updates to the directors and identify opportunities for growth.

Essential Requirements

You MUST have previous experience managing an outbound telesales team. Applications without this experience will not be considered.

We're looking for someone who:

• Has proven experience managing an outbound telesales team.
• Has a strong track record of delivering and exceeding sales targets.
• Is experienced in recruiting, training and developing salespeople.
• Understands how to manage KPIs, conversion rates and sales performance.
• Can confidently motivate a team and manage underperformance.
• Is a hands-on, energetic and confident leader.
• Takes ownership, leads by example and thrives in a target-driven environment.

Experience in insurance or financial services is beneficial but not essential.

Salary & Benefits

• £35,000–£40,000 basic salary, depending on experience.
• Uncapped commission linked to team performance.
• Excellent earning potential for a high-performing manager.
• Opportunity to build and develop a growing sales team.
• Genuine career progression as the company expands.
• Supportive, ambitious and results-focused working environment.
• No weekend working.

Working Hours

This is a fully office-based role in Cowbridge.

• Monday: 9:30am – 6:30pm
• Tuesday: 9:30am – 6:30pm
• Wednesday: 9:30am – 6:30pm
• Thursday: 9:30am – 7:00pm
• Friday: 9:00am – 1:00pm

Apply Today

If you're an experienced outbound telesales manager who knows how to recruit, train, motivate and drive a successful sales team, we want to hear from you.

We're looking for someone who can make an immediate impact, take ownership of the team and play a key role in our continued growth.

Please apply with your CV, outlining your experience managing outbound telesales teams and the results you've achieved.

Pay: £35,000.00-£64,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Sick pay

Work Location: In person