Sales Manager

About the role

The role is responsible for the growing airline cargo sales, achieve new business growth and offer support to the overall team. The Sales Manager is required to work with local operations teams to achieve optimum efficiency and effective utilisation of resources.

Key responsibilities

• Develop and implement sales strategies to increase sales with existing customer base
• Identify and target new accounts and implement strategies to convert to sales
• Identify new markets and develop business plans to target business
• Build and maintain relationships through sales calls
• Achieve sales targets
• Identify new airline opportunities; work with management team to ensure tender demonstrates our capability and unique service proposition
• Ensure timely revenue collection from the forwarders according to agreed timelines
• Adopt a data-driven commercial approach, by analyzing market data in order to define the most relevant sales strategies
• Coach and develop customer service team to ensure that customer interactions are handled in accordance with established procedures and service standards
• Working closely with airlines and GHAs to resolve service failures and following up to ensure effective resolution
• In conjunction with the product managers coordinate with the airline and GHA to ensure cargo capacity is maximised and profitability of flights are achieved

About you

• Proven customer service and interpersonal skills
• Extensive experience in logistics and distribution
• In-depth knowledge of airline cargo operations
• Background in a General Sales & Service Agent (GSSA)
• Proven presentation skills
• Ability to develop sales plans and implementing to growth of the business
• Advanced computer skills (MS Office)
• Preferably 5 years' experience in airline cargo, logistics or freight forwarding industry
• Demonstrated experience in sales and business development within air freight sector
• Proven leadership qualities

About us

Wexco is a subsidiary of the ECS Group, the largest integrated General Sales and Service Agent (GSSA), in the world. We have 181 offices spanning more than 59 countries. More than 1400+ people achieving the highest in performance, facing great challenges and going beyond personal limits. For many decades, we have been working tirelessly to offer our principals and customer forwarders with competitive services of the highest quality.