Sales Manager

Summary of Position:

Genuine Hospitality LLC, a growing hotel management company with a diverse portfolio of hotels, is seeking an energetic and team-oriented Sales Manager for our New Residence Inn Tinley Park IL. If you are a motivated individual who has a passion for the hospitality industry and who embraces integrity, service, grit, respect, empowerment, ambition, and teamwork - all the core values that cultivate our winning culture of success, then we are interested in you!

Duties & Responsibilities:

· Responsible for learning the hotel brand and strategy.

· Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience,

· Manage business travel accounts to maximize business potential.

· Negotiate group business, guest room rates, meeting room rental, and hotel services within assigned markets that meets or exceeds hotel revenue goals

· Be aware of departmental revenue and up sell at every possible opportunity

· Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented maintain existing accounts with active trace/follow up system

· Ensure accurate and complete use of the sales system per SOP including recording all bookings and lost business

· Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions

· Develops, maintains, and prospects a Target List of accounts and communicates updates to DOS · Assist with all group rooming list, daily inspection of guest folio, communication with front office on group arrival, communication with accounting regarding guest billing, communication with Revenue Management team on group room block.

· Conduct pre- and post-conference meetings when it is agreeable with the client

· Attends property specific receptions to generate leads and interact with customers

· Organize and execute local area blitzes

· Establishes relationships with local businesses and organizations and is an active member in local industry associations

· Builds relationships with competitors in like roles to keep apprised of trends in the market and industry, and supply changes

· Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures

· Provide prompt and accurate responses to all client requests for proposals and information

· Consistently meet or exceed sales goals including predetermined revenue and sales activity

· Attends appropriate trade shows, organizes sales trips in local market and feeder cities as directed by the RSD

· Perform various other duties as assigned to meet business objectives

QUALIFICATION

§ Minimum of (2) years’ experience as a Manager.

§ Bachelor’s degree in hospitality management or business preferred.

§ Ability to communicate effectively verbally and in writing.

§ Demonstrates ability to lead a team.

§ Excellent attention to detail.

§ Financial savvy

§ Proficient in Microsoft Office

§ Must maintain composure under pressure.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person