Sales Manager (Enterprise Technology Solutions)

Key Responsibilities

• Lead, manage, and develop the sales team to achieve revenue and business targets
• Set sales objectives, monitor individual and team performance, and drive accountability
• Manage and grow strategic enterprise accounts
• Identify, qualify, and develop new business opportunities across target markets
• Build and maintain strong relationships with C-level executives and key business stakeholders
• Lead the full sales cycle from prospecting and qualification through solution positioning, proposal, negotiation, and closing
• Drive sales pipeline development, forecasting, and opportunity management
• Ensure the team achieves assigned sales targets, revenue goals, and pipeline objectives
• Conduct regular pipeline reviews, sales performance reviews, and business reviews with the VP Commercial
• Coach and mentor sales team members to improve performance, sales skills, and execution
• Coordinate closely with Presales, Delivery, Product, and Technical teams to ensure proper solution alignment
• Monitor market trends, competitor activities, and customer requirements to identify new opportunities
• Represent the company professionally in customer meetings, events, and industry networking activities
• Ensure high customer satisfaction, account retention, and long-term business growth
• Develop and implement sales strategies aligned with the overall commercial objectives

Requirements

Experience

• 8 12+ years of experience in B2B sales, enterprise sales, or account management
• Proven experience managing or leading a sales team
• Strong track record of achieving sales targets and closing large enterprise deals
• Strong background in selling technology solutions, software, SaaS, telecom, CRM, cloud, or system integration services
• Strong enterprise customer network and relationships with decision-makers

Mandatory Skills

• Excellent leadership, coaching, negotiation, communication, and presentation skills
• Strong ability to manage complex sales cycles and multiple stakeholders
• Strong pipeline management, forecasting, and strategic selling capabilities

Nice to Have

• Experience in contact center solutions or customer experience solutions (highly preferred)

Key Skills

• Sales Leadership
• Team Management
• Enterprise Sales
• Account Management
• Business Development
• Contact Center Solutions
• Customer Experience Solutions
• Pipeline Management
• Forecasting
• Strategic Selling
• Negotiation
• Customer Relationship Management
• Coaching & Mentoring
• Performance Management

Desired Candidate Profile

Education

• Bachelor's degree in Business Administration, Marketing, Engineering, IT, or a related field

Languages

• Fluent English preferred

Preferred Background

• Contact Center Solutions
• Customer Experience / CX
• Technology System Integrators
• Telecom Operators
• CRM / SaaS Providers
• Cloud or Digital Transformation Companies