Sales Manager - Freight Forwarding

Key Responsibilities:

Business Development

• Develop and execute strategies to grow logistics business in Malaysia.
• Identify and acquire new customers across various industries.
• Build and maintain strong relationships with prospective and existing clients.
• Prepare quotations, proposals, presentations, and commercial agreements.
• Represent the company at networking events and industry exhibitions.
• Conduct market research to identify new business opportunities and industry trends.

Business Expansion

• Support the establishment of Logistics Malaysian operations.
• Identify suitable warehouse facilities and operational partners.
• Assist in setting up new warehouses, office operations, and business processes.
• Coordinate with government agencies, landlords, contractors, suppliers, and service providers where required.
• Recommend improvements to business processes and operational workflows.

Customer Onboarding

• Manage end-to-end implementation of new customer accounts.
• Coordinate with customers to understand operational requirements.
• Work closely with the Singapore operations team to ensure successful onboarding.
• Develop SOPs and implementation plans for new customers.
• Ensure smooth transition from sales to operations.

Operations & Project Management

• Assist in developing warehouse processes and operational workflows.
• Coordinate warehouse setup, racking layouts, equipment procurement, and operational readiness.
• Support WMS implementation and process improvements.
• Monitor operational performance and recommend continuous improvements.
• Manage multiple expansion projects simultaneously.

Cross-Functional Collaboration

• Work closely with Operations, Finance, Customer Service, IT, Procurement, and Management teams.
• Coordinate with Singapore headquarters on regional initiatives.
• Support cross-border logistics projects between Singapore and Malaysia.

General Management

• Handle ad-hoc projects assigned by Management.
• Assist in recruiting local staff as the Malaysian business expands.
• Support budgeting and business planning activities.
• Contribute ideas to improve operational efficiency and customer experience.

Requirements

• Diploma or Bachelor's Degree in Business, Logistics, Supply Chain, Engineering, or related disciplines.

• Minimum 3–8 years of experience in logistics, warehousing, contract logistics, supply chain, or business development.

• Experience in customer acquisition and account management.

• Experience in warehouse operations or project implementation is highly preferred.

• Experience in setting up new operations or business units is an advantage.

• Strong business development and negotiation skills.

• Excellent project management abilities.

• Entrepreneurial mindset with the ability to work independently.

• Able to manage multiple priorities in a fast-paced environment.

• Comfortable working across both commercial and operational functions.

• Proficient in Microsoft Office and experience in WMS, ERP, or logistics systems is an advantage.

• Thrives in building something from scratch.

• Can balance strategic thinking with hands-on execution.

• Is willing to travel frequently between Johor Bahru and Singapore.

• Is passionate about logistics, technology, and business growth.

What We Offer

• Opportunity to lead the Malaysian expansion of an established Singapore logistics company.
• High level of autonomy and ownership.
• Career growth into a senior leadership role as the Malaysian business expands.
• Exposure to regional logistics and supply chain projects.
• Competitive salary with performance-based incentives.
• Opportunities for professional development and regional collaboration.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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