Sales Manager (Hotel)

At BHIRAJ BURI GROUP, we are a group of companies that is committed to helping people fulfill their Work | Live | Play | Eat lifestyles through a variety of products and offerings. Founded in 1960, we have grown from property development and management to people experience management through the Work | Live | Play | Eat concept. Our team is passionate about delivering exceptional experiences to customers, and we are dedicated to creating an environment where our employees can thrive and grow.

Sales Strategy & Business Development:

• Develop and execute comprehensive sales strategies to support hotel incubation and pre-opening objectives.
• Identify and secure new business opportunities across Corporate, Travel Trade, Event, and Partnership segments.
• Build and manage a strong sales pipeline to drive occupancy and revenue growth.
• Align sales strategies with revenue targets, market positioning, and business expansion plans.

Client Relationship & Account Management:

• Manage and grow relationships with key B2B accounts and strategic partners.
• Act as the primary point of contact for premium corporate and commercial clients.
• Conduct client needs analysis and provide tailored hospitality solutions.
• Drive long-term customer loyalty through proactive relationship management and service excellence.

Revenue Growth & Commercial Optimization:

• Support room revenue, group bookings, meetings, events, and long-stay business opportunities.
• Identify upselling and cross-selling opportunities to maximize account value.
• Collaborate with Revenue and Marketing teams to optimize pricing strategies and promotional activities.
• Monitor sales performance, conversion rates, and revenue contribution to ensure business targets are achieved.

Cross-Functional Collaboration & Service Alignment:

• Partner cross-functionally with Operations, Marketing, Revenue, and Front Office teams.
• Ensure seamless coordination between commercial and operational functions during pre-opening stages.
• Support the development of customer journey standards and service excellence initiatives.
• Ensure alignment with service level expectations and brand experience standards.

Market Intelligence & Business Insights:

• Analyze market trends, competitor activities, and customer behavior to identify growth opportunities.
• Provide regular sales forecasts, pipeline updates, and commercial performance reports.
• Utilize data-driven insights to refine sales approaches and improve business outcomes.
• Continuously evaluate business opportunities to strengthen market competitiveness.

Qualifications:

1. Bachelor’s degree in Business Administration, Hospitality, Marketing, or related field.
2. 5–8 years of experience in hotel sales, hospitality, or service-related business.
3. Experience in hotel pre-opening or incubation projects is highly preferred.
4. Strong experience in B2B sales, account management, and commercial negotiations.
5. Strong business acumen with revenue-driven mindset.
6. Excellent communication, presentation, and relationship management skills.
7. Good command of English communication skills.