Sales Manager (IT Business Solutions)

Job Summary

Offer IT Services and Business Solutions. Managing client relationships and ensuring the successful delivery of IT services and business solutions.

Job Scope

Implement effective and consistent sales processes to achieve revenue growth.

Identify and develop new business for Microsoft Dynamics 365 Business Central and related IT solutions, including prospecting, lead generation, and strategic account development

Build and maintain strong relationships with customers, key decision-makers and business partners.

Understand customers’ business requirements and position Dynamics 365 Business Central as an appropriate ERP solution.

Conduct solution presentations, product demonstrations, commercial discussions, negotiations and contact closures.

Ensure customer satisfaction and long-term retention through effective post-sales support.

Work closely with pre-sales, consultants and implementation teams to develop suitable solution proposals and to ensure seamless solution delivery and implementation.

Work well with Operation/Delivery Teams and other relevant stakeholders for account management and smooth service delivery.

Develop and maintain an accurate sales forecast and regularly report pipeline, sales performance and business opportunities to management.

Research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.

Job Requirements



Strong Knowledge and practical experience with Microsoft Dynamics 365 Business Central

Experience in Selling ERP solutions, preferably Microsoft dynamics 365 Business Central

Good understanding of Business Central functionalities and business processes, including

Finance, Accounting, Sales, Purchasing, Inventory, and Operations.

Proven track record in B2B IT solution sales and business development.

Strong understanding of the ERP sales cycle and ability to engage business owners, management, and senior decision-makers.

Excellent communication, presentation, negotiation, and closing skills.

Strong business acumen with the ability to translate customer business requirements into technology solutions.

Proven ability to develop new accounts and generate revenue independently.

Having strong business-related knowledge, conscious and sensitive to business practices

Ability and desire for sales job with a confident and determined approach

Strong understanding of IT business solutions, digital transformation, cloud computing.

Strong leadership and people management abilities.

Strategic thinker with excellent problem-solving skills.

Should be capable of thriving in a competitive market

Meticulous, detailed, resourceful and result oriented

Cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always

Well-organized skill and persistence in completing tasks on time, pleasant and highly customer oriented

Responds quickly to customers and demonstrates efficiency

Excellent communication, negotiation, presentation and time management skills.

Self-motivated, commercially driven and target-oriented

Confident to deal with several things at any one time and constantly re-evaluate priorities.

Preferred Experience

Previous experience selling or implementing Microsoft Dynamics 365 Business Central.

Experience with Microsoft Dynamics NAV/Navision and cloud-based ERP solutions is an advantage.

Microsoft Dynamics 365 Business Central certification is a plus

Cactoz is a relationship focused, service oriented provider of high impact, high performance information technology solutions