Sales Manager (Operations) - HVAC

The Sales Manager (Operations) is responsible for driving operational excellence in sales management by overseeing sales forecasting, KPI monitoring, CRM administration, and structured reporting. This role ensures that sales performance is accurately measured, analyzed, and communicated to management, enabling data-driven decision-making and sustainable growth

Key Responsibilities

Ø  Sales Forecasting & Planning

Ø  Develop accurate short-term and long-term sales forecasts.

Ø  Formulate and implement market‑driven pricing strategies designed to enhance competitiveness in the marketplace while safeguarding margin targets.

Ø  Collaborate with sales teams to align forecasts with market trends and company objectives.

KPI Management

Ø  Implement, monitor, and evaluate sales KPIs across teams.

Ø  Ensure that each team consistently meets its monthly KPIs and achieves the assigned targets.

Ø  Provide actionable insights and data-driven recommendations to optimize team performance, strengthen sales execution, and support achievement of Sales target.

CRM Oversight

Ø  Manage and optimize CRM systems for data accuracy and usability.

Ø  Ensure timely updates of customer interactions, pipeline status, and deal progress.

Reporting & Analysis

Ø  Prepare weekly, monthly and YTD sales reports for management review.

Ø  Present performance dashboards, variance analysis, and recommendations.

Ø  Ensure compliance with reporting standards and deadlines.

Cross-Functional Coordination

Ø  Work closely with production, operations and finance to align sales and marketing strategies.

Ø  Support leadership in decision-making with clear, data-backed reports.

Qualifications:

• Bachelor's degree in Engineering, Marketing, Business Administration, or a related field.
• Minimum of 5 years of experience in sales operations, forecasting, business analytics, or Sales & Operations Planning.
• Proven experience in managing and utilizing CRM and reporting tools, particularly Power BI.
• Strong analytical skills with the ability to interpret data, analyze market trends, and support informed business decisions.
• Candidates who are at a stage in their career that aligns with the role's operational and leadership requirements, while meeting the qualifications and experience required for the position.