Sales Manager (Paper & Packaging)

Job Summary
Responsible for business development, technical support, proposal preparation, negotiation, order execution, and customer relationship management in a manufacturing environment.

Key Responsibilities

Sales & Business Development

• Identify and develop new business opportunities in assigned territories.
• Generate leads through field visits, customer meetings, referrals, exhibitions, and digital platforms.
• Achieve monthly, quarterly, and annual sales targets.
• Develop and maintain relationships with OEMs, dealers, distributors, and industrial customers.
• Conduct product presentations and technical demonstrations.

Technical Support

• Understand customer requirements and recommend suitable products and solutions.
• Coordinate with the engineering and production teams for technical feasibility.
• Provide technical clarifications to customers during the sales process.
• Resolve customer technical queries and support after-sales activities.

Commercial Activities

• Prepare quotations, cost estimates, and commercial proposals.
• Negotiate pricing, payment terms, and delivery schedules.
• Follow up on quotations and convert inquiries into purchase orders.
• Coordinate with finance for payment collection and outstanding receivables.

Customer Relationship Management

• Maintain regular contact with existing customers.
• Conduct customer satisfaction visits.
• Handle customer complaints and coordinate with internal departments for resolution.
• Build long-term customer relationships to generate repeat business.

Market Intelligence

• Monitor competitor activities, pricing, and market trends.
• Identify new market opportunities and emerging customer needs.
• Submit market feedback to management for product improvements.

Coordination

• Coordinate with Production, Planning, Quality, Logistics, and Finance teams to ensure timely execution of customer orders.
• Track order status and update customers on delivery schedules.

Reporting

• Maintain the customer database and sales pipeline.
• Prepare daily visit reports (DVR), weekly reports, and monthly sales reports.
• Update CRM/ERP with customer interactions and sales activities.
• Forecast sales and provide business projections.

Qualifications

• Bachelor's Degree/Diploma in Engineering; MBA in Marketing is preferred.
• Technical knowledge, communication, negotiation, ERP/CRM, MS Office, and customer relationship management.

KPIs

• Sales targets, new customer acquisition, order conversion, collections, and customer satisfaction.

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• What are the products you are handling?
• Sales Target and Areas handling?

Experience:

• Paper & Packaging Sales: 3 years (Preferred)

Work Location: In person