Sales Manager (Property Developer)

Sales Manager – Luxury Housing

We are seeking an experienced and results-driven Sales Manager to lead the sales performance of our luxury residential projects. This role is responsible for developing sales strategies, managing and coaching the sales team, driving lead conversion, and delivering an exceptional customer experience throughout the sales journey.

Key Responsibilities

• Develop and execute sales strategies to achieve monthly, quarterly, and annual sales targets.
• Lead, coach, and motivate the sales team to improve productivity, conversion rates, and closing performance.
• Oversee the complete sales process, from lead generation, customer consultation, site visits, negotiation, and booking through to contract signing and ownership transfer.
• Build strong relationships with high-net-worth customers, investors, property agents, and business partners.
• Personally support the team in negotiating and closing high-value or complex sales transactions.
• Monitor sales pipelines, customer follow-ups, conversion rates, cancellations, and inventory movement.
• Prepare sales forecasts, performance reports, and market updates for management.
• Analyze customer profiles, competitor projects, market trends, and pricing to identify sales opportunities.
• Work closely with Marketing to develop campaigns, promotional packages, events, and lead-generation activities.
• Coordinate with Customer Service, Finance, Legal, Project, and Ownership Transfer teams to ensure a smooth customer experience.
• Ensure that all sales activities, pricing, discounts, and documentation comply with company policies and approval procedures.
• Maintain accurate and up-to-date customer and sales information in the CRM system.

Qualifications

• Bachelor’s degree or higher in Business Administration, Marketing, Real Estate, or a related field.
• At least 7 years of experience in property sales, with a minimum of 3 years in a sales management or team leader role.
• Proven experience in selling luxury houses, high-end residential projects, or premium condominiums.
• Strong track record of achieving sales targets and successfully closing high-value transactions.
• Good understanding of the luxury property market, customer behavior, sales processes, housing loans, and ownership transfer procedures.
• Strong leadership, coaching, negotiation, presentation, and problem-solving skills.
• Customer-oriented personality with a professional image and excellent interpersonal skills.
• Able to work under pressure, manage multiple priorities, and make timely decisions.
• Proficient in Microsoft Office and CRM or sales-tracking systems.
• Good command of English; additional language skills, especially Chinese, would be an advantage.
• Able to work at the project sales gallery and on weekends or public holidays, with scheduled days off.