Sales Manager - Reservation (m/f/d)

We are looking for a

SALES MANAGER (m/f/d)

to join our team

We are looking for an open-minded, friendly and flexible person to take over the management of our back office team.

Your Tasks

• Active upselling prior to arrival and pricing calculations for rooms and suites
• Selling additional services offered by our hotel
• Reporting and resulting recommendations to increase sales
• Providing telephone consultations to our high-end guests
• Preparing and sending quotes and booking confirmations
• Assigning tasks to the back-office team
• Monitoring and updating content in the correspondence manager
• Monitoring reservations made through electronic booking channels
• Communication between the front office, back office, and management
• Training new employees, including developing a training program

Your Profile

• Completed vocational training in the hospitality industry
• Several years of professional experience in sales, reservations, or front office, ideally in the upscale hospitality sector
• Proficiency in MS Office applications, particularly Excel
• Excellent written and spoken German, Italian, and English
• Strong organizational and communication skills
• High degree of personal responsibility
• Identification with the luxury hotel industry and a passion for advising high-end guests at the highest level
• Enthusiasm for selling high-quality rooms, suites, and customized vacation experiences
• Ability to work well in a team, flexibility, and resilience under pressure
• Structured and responsible work ethic

What We Offer

• All-inclusive onboarding for a good start
• Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities
• Individual working time models as well as health, pension and social insurance
• Performance-related pay
• Free staff restaurant with breakfast, lunch and dinner (also on days off)
• Accommodation in staff houses if required
• Free parking spaces
• Attractive further training as well as career and promotion opportunities
• Organization of events and excursions for employees
• Discounts on SPA treatments, store products and partner hotels
• Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond
• Free use of the fitness studio
• Sales commission
• Individual working hours: 5½ or 6 working days per week, full-time

We look forward to receiving your application!

Take a look at your future workplace: www.sansonnea.com

CONTACT: [email protected]