Sales Marketing Coordinator

About Promaxo

Promaxo is building the first fully integrated, point-of-care MRI platform for prostate cancer care — combining in-office MRI imaging, AI-assisted lesion detection, and robotic guidance to bring detection, biopsy, and treatment into a single clinical workflow. Our MRI system holds FDA 510(k) clearance for MRI-guided prostate biopsy, and our team is continuing to develop the AI screening, robotic guidance, and targeted-treatment capabilities that will extend the platform. We're a small, fast-moving medical device company based in Oakland, California, and we're looking for talented, mission-driven people who want their work to matter in the clinic.

Position Summary

The Sales & Marketing Coordinator is the hands-on support hub for Promaxo’s commercial team. This role generates and qualifies leads, serves as a first point of contact for current customer issues, guides new customers through orientation, runs Promaxo’s trade-show presence, and keeps marketing collateral current and on-brand. Working closely with Sales, Clinical, Field Service, and Operations, the Coordinator helps ensure every prospect and customer has a responsive, well-organized experience with Promaxo.

Key Responsibilities

• Research prospects, conduct outbound calls and emails, qualify leads, and schedule meetings for the sales team; follow up promptly on inbound and event leads
• Serve as a first point of contact for current customer questions and issues, routing and tracking them with Clinical, Field Service, and Operations through resolution
• Coordinate new customer orientation, including welcome materials, key contacts, and scheduling of installation and training
• Plan and manage trade shows and conferences (e.g., AUA), including booth logistics, shipping, pre-show outreach, on-site support, and post-show lead follow-up
• Create, update, and organize marketing collateral, including brochures, product sheets, presentations, and website and LinkedIn content
• Maintain accurate CRM records and prepare quotes, proposals, and sales materials as requested

Required Qualifications

• Bachelor’s degree in business, marketing, communications, life sciences, or a related field
• 2+ years of experience in sales support, marketing coordination, customer service, or a related commercial role
• Excellent written and verbal communication skills with a customer-first, problem-solving approach
• Highly organized, with the ability to manage multiple projects and deadlines in a fast-moving startup environment
• Proficiency with CRM tools (Salesforce or HubSpot), Microsoft Office/Google Workspace, and Canva or similar

Preferred Qualifications

• Experience in medical device, healthcare technology, or capital-equipment sales
• Experience coordinating trade shows or industry events
• Willingness to travel up to 20%, primarily for trade shows and customer events

What We Offer

• The chance to work on a novel, FDA-cleared medical device platform from day one, with direct visibility into how your work affects patient care.
• Direct mentorship from commercial, clinical, and executive leaders — you will not be a cog in a large bureaucracy.
• A collaborative, interdisciplinary environment where sales, clinical, and operations teams work side by side.
• Competitive salary, equity, and paid time off, plus 100% company-paid medical, dental, and vision coverage for employees and their dependents.