Sales Member

About us

Did you know Samsung is a leader in logistics too? At Samsung SDS, our Cello platform powers global supply chains in over 40 countries—combining technology, data, and innovation to help businesses move goods smarter, faster, and more efficiently.

Role Summary

We are looking for a new Sales member to join our dynamic team and support local sales team and clients.

Key Responsibilities:

Sales Support activities

• Collaborate with sales representatives to carry out tasks necessary for sales.
• Support tasks required for new sales, such as pricing, preparing presentation materials for clients, and reports.
• Support operational setup tasks upon securing new clients.
• Manage customer service for existing clients.

Customer and account management

• The function handles customer inquiries and requests promptly, managing issues such as orders, returns, and complaints to enhance customer satisfaction.
• Customer and account information is accurately maintained in the system, and account status is monitored to ensure stable business relationships.

Operation of sales processes and systems:

• Operates and manages core sales processes, including order handling, credit control, invoicing, and returns, minimizing errors and improving efficiency.
• It maintains data quality in sales systems and tools and proposes process improvements when necessary.

Cross-functional collaboration and information hub:

• The role coordinates communication with marketing, logistics, and finance to ensure consistent execution of sales strategies and activities.
• Market trends, promotion results, and customer feedback are consolidated to provide insights that support sales strategy development.

Another

tasks:

• Monitoring, and supporting internal processes
• Developing internal processes
• Answering questions posed by customers and solving problems
• Support all of the Eastern EU branch
• Use internal systems

Requirements

• Minimum 1 year of experience in logistics
• Communicative level of English and fluency in Korean.
• MS Office skills: Advanced (Excel in particular)
• Ability to work independently, strong attention to detail, and responsible approach
• Willingness to learn and adapt to new procedures
• Strong teamwork and communication skills

What we offer

• Sales incentives
• Opportunity to work in a renowned global company operating in an international environment.
• Professional challenges and opportunities for skill development using our learning platforms (Udemy and E- tutor for foreign languages).
• Attractive non-salary benefits package: group insurance, Multisport/Medicover card.
• Awards for the employee of the month and year as a recognition of your efforts
• Commuting allowance
• Employee Referral Program Corporate products and services at discounted prices
• Social Benefits Fund (funding for holidays, holiday cards for Christmas and Easter)
• Birthday gift vouchers