Sales Officer

Department: Transportation - FTL
Job Location: Gurgaon
Position: Officer / Sr. Officer
Experience: 3-4 Years
Qualification: Post Graduation

Job Summary
The position will support FTL sales and business development activities through customer coordination, lead generation, branch support, sales analysis, and market research. The role will also involve maintaining customer and vendor data and supporting the sales team with MIS and related activities.

Key Responsibilities

• Manage back-office sales support activities, including MIS, documentation, and audit compliance.
• Coordinate with branches to support sales activities and customer requirements.
• Identify potential customers through market research, cold calling, references, and other lead-generation methods.
• Build and maintain a pipeline of prospective customers and conduct regular follow-ups.
• Support branches in acquiring new business, agreement renewals, and bidding opportunities.
• Maintain regular communication with customers and support post-sales relationship management.
• Analyse customer information, including payment trends, credit periods, and customer payment behaviour.
• Review vendor performance based on on-time delivery, damage-free delivery, and POD submission.
• Collect competitor information and monitor market pricing and changes in the local market.
• Prepare and maintain relevant sales reports, customer data, vendor information, and MIS.

Required Skills

• Experience in FTL / Transportation sales or business development.
• Good communication and customer relationship management skills.
• Strong follow-up and coordination skills.
• Good analytical and reporting abilities.
• Knowledge of MS Excel and sales MIS.
• Ability to identify business opportunities and develop customer prospects.