Sales Operation Analyst

Drive strategic business development and sales operations by identifying growth opportunities, analysing sales data, managing CRM systems, and supporting go-to-market strategies to enhance revenue and operational efficiency.

Responsibilities

Strategic Business Development

Identify and evaluate new business opportunities, markets, and partnerships to drive growth.

Conduct market research, competitor analysis, and industry benchmarking to inform strategic decisions.

Support go-to-market strategies and expansion plans by collaborating with cross-functional teams.

Build and maintain relationships with clients and partners to foster collaboration.

Track industry trends and recommend actionable growth initiatives.

Sales Operations & Analytics

Analyse sales performance, pipeline health, and revenue trends to identify improvement areas

Prepare dashboards, forecasts, and reports for leadership to support data-driven decisions

Manage and optimise CRM systems (e.g., Salesforce CRM, HubSpot) to enhance sales processes

Improve sales workflows and operational efficiency through process analysis and redesign

Support territory planning, quota setting, and incentive programs to align sales goals.

Ensure data accuracy, consistency, and reporting integrity across sales platforms.

Utilize BI tools (e.g., Power BI, Tableau) to generate insights and support strategic planning.

Required competencies and certifications

Bachelor’s degree in Business, Economics, Finance, or related field

3–6 years of experience in business development, sales operations, or analytics

Strong analytical, strategic thinking, and problem-solving skills demonstrated through business case development and sales data analysis

Advanced Excel skills including dashboards, pivot tables, and forecasting models applied to sales analytics

Experience with CRM platforms such as Salesforce CRM to manage customer data and sales pipelines

Strong communication and presentation skills for stakeholder engagement and reporting

Ability to manage multiple stakeholders and projects effectively

EFFICIENT NETWORKS INTERNATIONAL (SINGAPORE) PTE. LTD.

With infrastructure build-out spending representing a significant portion of total cost of network implementations, engineering managers must continually evaluate their return-on-investments to be balanced with alternative comparative value of projects with their budgets. Efficient Networks International addresses these engineering challenges by delivering high-value wireless infrastructure engineering services.